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Content preview: Webinars on Developing Management Skills for Secretaries Administrative
Staff and Assistants Business Writing Basics for Professionals
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Subject: ***SPAM*** Webinar on Management Skills for Secretaries - Business Writing and Negotiation Skills
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Webinars on
Developing Management Skills for Secretaries Administrative Staff and
Assistants
Business Writing Basics for Professionals
Negotiation Skill - Negotiating for Success
On
6th September 2020
11:00 AM to 04.30 PM
On
7th September 2020
11:00 AM to 04.30 PM
On
8th September 2020
11:00 AM to 04.30 PM
Even if your title doesn't say "manager," you can still harness the power of
management skills!
The next time your boss says, "Handle it..." will you be ready? Do you feel
100% confident managing projects, people, and situations independently?
It's a fact: If you want to be an "exceptional assistant," a fully
contributing member of your team, you need the skills of a manager to
survive and thrive. You need skills like project management techniques, the
ability to negotiate well, decision-making acumen and the ability to manage
change, plus many other skills you might think only managers need. In this
exciting, one-day seminar, you'll learn the powerful tricks of the
management trade - high-impact approaches that will give you the confidence,
power, and knowledge to "handle it." You'll master planning and scheduling
solutions that give you more control over your time and energy. Not only
will you be able to take on special projects, you'll do it without "missing
a beat" in your everyday tasks and daily routine.
Make decisions, manage change, solve problems, negotiate what you need -
watch problems dissolve and roadblocks fall as you use the time-tested
management skills you'll acquire.
By the end of the course, each participant will know how to:
* Structure business documents effectively
* Avoid common grammatical mistakes
* Make decisions, manage change, solve problems
* You'll take advantage of the same methods used by the most powerful,
effective managers!
Who Should Attend
This workshop would greatly benefit professionals and managerial employees
who have a direct line authority over others.
Methodology
Lectures, group discussions, role-plays and case studies.
Agenda
* Your plan for taking more responsibility: how to devise a short- and
long-term strategy with your manager, and steps to make this happen
* Setting attainable goals
* Turning scars into stars- remaining positive
* Change from being disorganised to being organised
* How to stay one step ahead -- you'll get things done before you're asked
and avoid stressful "crisis" situations
* Win-win negotiating: what it really means, and how to achieve it,
consistently and easily
* Conflict management - how to defuse tense situations and neutralize
strained relationships
* Assess your office's political structure: understand where you fit in, and
how to work within it
* 3 preventive steps that ensure you'll keep on top of your everyday tasks
while managing special projects
* Are you "promotable"? - assess your long-term career path
* *Total communications": how to build an extensive, powerful communication
"network" throughout your organization (you'll always be "in the know")
* Identifying and clarifying your priorities: know what to do when dozens of
people and tasks demand your attention
* Should you "take the initiative"? When to bring a decision to your boss,
and when to handle it yourself
* How to devise a plan for continuing "self-training" - you'll increase your
value and stay on top of your profession
Overview
You can be successful in business and in every area of life by learning to
communicate correctly and powerfully. Most people in the business world
write emails or letters on a daily basis. Some also write occasional
reports, meeting summaries, minutes, and other business correspondence. This
workshop discusses ways to create business documents that say what you mean
and achieve the results you want. The course not only covers the basics of
improving your writing skills but also explores ways to achieve the right
result from your written correspondence.
Additionally, it will provide the participants with an opportunity of
working on real documents. Participants practice writing effective business
correspondence and learn advanced techniques through interactive and
interesting exercises.
By the end of the course, each participant will know how to:
* Structure business documents effectively
* Avoid common grammatical mistakes
* Write in a clear and concise style.
Agenda
* Pre-Writing Strategies That Work Every Time
* Figuring out whom you're writing to - and why
* A two-minute outline you can begin with that saves you hours in wasted
time down the line
* Resources that will help you sound like you know what you're talking about
(even when you don't!)
* Secrets to Writing On-Target E-mails
* The 7 most common mistakes that people make when writing an e-mail . and
how to avoid them
* Should you e-mail? Situations where e-mailing is inappropriate
* Why you must always write a clear subject line
* How the 7 C's of Effective Business Writing apply to e-mails
* 3 things all good e-mail messages have in common.
* Special Section on Grammar Basics That We Promise Will Be Short!
* Simple pain-free grammatical rules that everyone has to follow to write
well
* The top 10 most common mistakes everyone else makes that you never will!
* Why you should never "write like ya talk"!
* Mastering the Writing Process and Utilizing Your Personal Style
* Finding your "voice" and nailing it down (professional vs. casual, serious
vs. humorous)
* Avoiding lazy language that puts your reader to sleep
* Creating flawless transitions in your work
* Tips to keep your sentences and paragraphs concise, focused, and flowing.
* Writing Powerfully and Persuasively for Any Situation
* Persuasion techniques that will strengthen every e-mail letter, memo, or
proposal
* Selling products, services, and ideas while bolstering customer confidence
* Post-Writing Techniques to Clean Up Your Writing
* The "red pen test" for getting to the point
* Using the "Altitude Test" to determine your document's level of
readability
* Troubleshooting Common Writing Problems
* Tactics you can use to clarify and organize your thoughts when you're
writing under a fast-approaching deadline
* Brainstorming tricks anyone can use when they're stuck on what to say
In today's world, Negotiation is a skill and no one can do without it. It
would be fair to say that throughout the day we are involved in some form of
Negotiation or the other. Whether it is in our work situation or in our
personal lives, Negotiation is a continuous activity.
Sales and Purchasing professionals particularly need advanced Negotiation
Skills to execute their responsibilities effectively. This programme aims at
focusing on these skills with a view to improve them.
Objectives
By the end of the day, participants will be able to:
* Understand the role of Negotiation in work
* Appreciate the various styles of Negotiation
* Understand the various phases of the Negotiation process
* Appreciate the importance and use of Personal Power
* Analyze their own Conflict Handling Styles in a Negotiation
* Practice their skills
* Make an Action Plan to make their Negotiations more effective
Agenda
* Negotiation and its importance
* Styles of Negotiation
* Planning the negotiation
* Preparation checklist
* Exercise 1. Case study
* How to structure negotiations
* Personal power and how to increase it
* Exercise 2. Personal power
* Conflict analysis
* How to deal with Conflict
* Exercise 3. Conflict Mod Analysis
* Negotiating tactics
* Negotiating with a customer which you can't afford to lose
* The 40 most common mistakes in negotiation
* The closing stages
* Dealing with price
Course's time structure:
Webinar Starts 11.00 am, Break - 01.30 pm to 02.00 pm
Pre-requisites
You should have good internet connection and good quality headphone/speaker
set with Laptop / Desktop. You should have notepad/pen to note down
important points.
How To Register
Fee Structure :-
Per participant per Topics
Rs. 3000/-
USD $ 60
18% GST is applicable
> Mode of Payment: NEFT /Paytm / Credit Card
> Cheque favouring GFORD Institute of Management Pvt Ltd payable at New
Delhi.
> Fees include certificate of participation & Course Material.
*Terms & Conditions apply
Best regards
For GFORD Institute of Management Pvt Ltd
Akash Verma
Email: gfordonline@yahoo.com
Mob. :09711114779 / 9315556407
For Query and nominations - 09540012349 only Whatsapp
For unsubscribe from the mailing list, please mail us on gcmgford@yahoo.com.
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text-indent:-.25in;
font-family:Wingdings;}
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{mso-level-number-format:bullet;
mso-level-text:\F0B7;
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mso-level-number-position:left;
margin-left:1.75in;
text-indent:-.25in;
font-family:Symbol;}
ol
{margin-bottom:0in;}
ul
{margin-bottom:0in;}
-->
</style>
<!--[if gte mso 9]><xml>
<o:shapedefaults v:ext=3D"edit" spidmax=3D"1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext=3D"edit">
<o:idmap v:ext=3D"edit" data=3D"1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang=3DEN-US link=3Dblue vlink=3Dpurple>
<div class=3DSection1>
<div align=3Dcenter>
<table class=3DMsoNormalTable border=3D1 cellspacing=3D1 cellpadding=3D0 =
width=3D744
bgcolor=3D"#FDE9D9" =
style=3D'width:557.65pt;background:#FDE9D9;border:double windowtext =
1.5pt'>
<tr height=3D13 style=3D'height:9.75pt'>
<td width=3D742 colspan=3D3 height=3D13 bgcolor=3D"#B8CCE4" =
style=3D'width:556.25pt;
border:double windowtext 1.5pt;background:#B8CCE4;padding:.75pt .75pt =
.75pt .75pt;
height:9.75pt'>
<p class=3DMsoNormal align=3Dcenter =
style=3D'mso-margin-top-alt:0in;margin-right:
=
8.9pt;margin-bottom:0in;margin-left:8.9pt;margin-bottom:.0001pt;text-alig=
n:
center'><b><font size=3D5 color=3Dblack face=3DEbrima><span =
style=3D'font-size:18.0pt;
font-family:Ebrima;color:black;font-weight:bold'>Webinars =
on<o:p></o:p></span></font></b></p>
</td>
</tr>
<tr height=3D91 style=3D'height:68.25pt'>
<td width=3D263 height=3D91 bgcolor=3D"#B8CCE4" =
style=3D'width:197.45pt;border:double windowtext 1.5pt;
background:#B8CCE4;padding:.75pt .75pt .75pt .75pt;height:68.25pt'>
<p class=3DMsoNormal align=3Dcenter =
style=3D'mso-margin-top-alt:0in;margin-right:
=
8.9pt;margin-bottom:0in;margin-left:8.9pt;margin-bottom:.0001pt;text-alig=
n:
center;text-indent:0in'><b><font size=3D5 color=3Dblack =
face=3DEbrima><span
=
style=3D'font-size:16.0pt;font-family:Ebrima;color:black;font-weight:bold=
'>Developing
Management Skills for Secretaries Administrative Staff and =
Assistants<o:p></o:p></span></font></b></p>
</td>
<td width=3D250 height=3D91 bgcolor=3D"#B8CCE4" =
style=3D'width:187.15pt;border:double windowtext 1.5pt;
background:#B8CCE4;padding:.75pt .75pt .75pt .75pt;height:68.25pt'>
<p class=3DMsoNormal align=3Dcenter =
style=3D'mso-margin-top-alt:0in;margin-right:
=
8.9pt;margin-bottom:0in;margin-left:8.9pt;margin-bottom:.0001pt;text-alig=
n:
center'><b><font size=3D5 color=3Dblack face=3DEbrima><span =
style=3D'font-size:19.0pt;
font-family:Ebrima;color:black;font-weight:bold'>Business Writing =
Basics for
Professionals<o:p></o:p></span></font></b></p>
</td>
<td width=3D227 height=3D91 bgcolor=3D"#B8CCE4" =
style=3D'width:170.25pt;border:double windowtext 1.5pt;
background:#B8CCE4;padding:.75pt .75pt .75pt .75pt;height:68.25pt'>
<p class=3DMsoNormal align=3Dcenter =
style=3D'mso-margin-top-alt:0in;margin-right:
=
8.9pt;margin-bottom:0in;margin-left:8.9pt;margin-bottom:.0001pt;text-alig=
n:
center'><b><font size=3D5 color=3Dblack face=3DEbrima><span =
style=3D'font-size:19.0pt;
font-family:Ebrima;color:black;font-weight:bold'>Negotiation Skill -
Negotiating for Success<o:p></o:p></span></font></b></p>
</td>
</tr>
<tr height=3D91 style=3D'height:68.25pt'>
<td width=3D263 height=3D91 bgcolor=3D"#B8CCE4" =
style=3D'width:197.45pt;border:double windowtext 1.5pt;
background:#B8CCE4;padding:.75pt .75pt .75pt .75pt;height:68.25pt'>
<p class=3DMsoNormal align=3Dcenter =
style=3D'mso-margin-top-alt:0in;margin-right:
=
8.9pt;margin-bottom:0in;margin-left:0in;margin-bottom:.0001pt;text-align:=
center;text-indent:0in'><b><font size=3D5 color=3Dblack =
face=3DEbrima><span
lang=3DEN-IN =
style=3D'font-size:16.0pt;font-family:Ebrima;color:black;font-weight:
bold'>On<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal align=3Dcenter =
style=3D'mso-margin-top-alt:0in;margin-right:
=
8.9pt;margin-bottom:0in;margin-left:0in;margin-bottom:.0001pt;text-align:=
center;text-indent:0in'><b><font size=3D5 color=3Dblack =
face=3DEbrima><span
lang=3DEN-IN =
style=3D'font-size:16.0pt;font-family:Ebrima;color:black;font-weight:
bold'>6<sup>th</sup> September 2020 <o:p></o:p></span></font></b></p>
<p class=3DMsoNormal align=3Dcenter =
style=3D'mso-margin-top-alt:0in;margin-right:
=
8.9pt;margin-bottom:0in;margin-left:8.9pt;margin-bottom:.0001pt;text-alig=
n:
center;text-indent:0in'><b><font size=3D4 color=3Dblack =
face=3DEbrima><span
lang=3DEN-IN =
style=3D'font-size:14.0pt;font-family:Ebrima;color:black;font-weight:
bold'>11:00 AM to 04.30 PM</span></font></b><b><font size=3D5 =
color=3Dblack
face=3DEbrima><span =
style=3D'font-size:16.0pt;font-family:Ebrima;color:black;
font-weight:bold'><o:p></o:p></span></font></b></p>
</td>
<td width=3D250 height=3D91 bgcolor=3D"#B8CCE4" =
style=3D'width:187.15pt;border:double windowtext 1.5pt;
background:#B8CCE4;padding:.75pt .75pt .75pt .75pt;height:68.25pt'>
<p class=3DMsoNormal align=3Dcenter =
style=3D'mso-margin-top-alt:0in;margin-right:
=
8.9pt;margin-bottom:0in;margin-left:0in;margin-bottom:.0001pt;text-align:=
center;text-indent:0in'><b><font size=3D5 color=3Dblack =
face=3DEbrima><span
lang=3DEN-IN =
style=3D'font-size:16.0pt;font-family:Ebrima;color:black;font-weight:
bold'>On<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal align=3Dcenter =
style=3D'mso-margin-top-alt:0in;margin-right:
=
8.9pt;margin-bottom:0in;margin-left:0in;margin-bottom:.0001pt;text-align:=
center;text-indent:0in'><b><font size=3D5 color=3Dblack =
face=3DEbrima><span
lang=3DEN-IN =
style=3D'font-size:16.0pt;font-family:Ebrima;color:black;font-weight:
bold'>7<sup>th</sup> September 2020 <o:p></o:p></span></font></b></p>
<p class=3DMsoNormal align=3Dcenter =
style=3D'mso-margin-top-alt:0in;margin-right:
=
8.9pt;margin-bottom:0in;margin-left:8.9pt;margin-bottom:.0001pt;text-alig=
n:
center'><b><font size=3D4 color=3Dblack face=3DEbrima><span =
lang=3DEN-IN
=
style=3D'font-size:14.0pt;font-family:Ebrima;color:black;font-weight:bold=
'>11:00
AM to 04.30 PM</span></font></b><b><font size=3D5 color=3Dblack =
face=3DEbrima><span
=
style=3D'font-size:16.0pt;font-family:Ebrima;color:black;font-weight:bold=
'><o:p></o:p></span></font></b></p>
</td>
<td width=3D227 height=3D91 bgcolor=3D"#B8CCE4" =
style=3D'width:170.25pt;border:double windowtext 1.5pt;
background:#B8CCE4;padding:.75pt .75pt .75pt .75pt;height:68.25pt'>
<p class=3DMsoNormal align=3Dcenter =
style=3D'mso-margin-top-alt:0in;margin-right:
=
8.9pt;margin-bottom:0in;margin-left:0in;margin-bottom:.0001pt;text-align:=
center;text-indent:0in'><b><font size=3D5 color=3Dblack =
face=3DEbrima><span
lang=3DEN-IN =
style=3D'font-size:16.0pt;font-family:Ebrima;color:black;font-weight:
bold'>On<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal align=3Dcenter =
style=3D'mso-margin-top-alt:0in;margin-right:
=
8.9pt;margin-bottom:0in;margin-left:0in;margin-bottom:.0001pt;text-align:=
center;text-indent:0in'><b><font size=3D5 color=3Dblack =
face=3DEbrima><span
lang=3DEN-IN =
style=3D'font-size:16.0pt;font-family:Ebrima;color:black;font-weight:
bold'>8<sup>th</sup> September 2020 <o:p></o:p></span></font></b></p>
<p class=3DMsoNormal align=3Dcenter =
style=3D'mso-margin-top-alt:0in;margin-right:
=
8.9pt;margin-bottom:0in;margin-left:8.9pt;margin-bottom:.0001pt;text-alig=
n:
center'><b><font size=3D4 color=3Dblack face=3DEbrima><span =
lang=3DEN-IN
=
style=3D'font-size:14.0pt;font-family:Ebrima;color:black;font-weight:bold=
'>11:00
AM to 04.30 PM</span></font></b><b><font size=3D5 color=3Dblack =
face=3DEbrima><span
=
style=3D'font-size:16.0pt;font-family:Ebrima;color:black;font-weight:bold=
'><o:p></o:p></span></font></b></p>
</td>
</tr>
<tr height=3D104 style=3D'height:78.0pt'>
<td width=3D263 height=3D104 valign=3Dtop =
style=3D'width:197.45pt;border:double windowtext 1.5pt;
background:transparent;padding:.75pt .75pt .75pt .75pt;height:78.0pt'>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:8.9pt;
=
margin-bottom:0in;margin-left:8.9pt;margin-bottom:.0001pt;text-align:just=
ify;
text-indent:0in'><b><font size=3D3 color=3Dblack face=3DEbrima><span =
lang=3DEN-IN
=
style=3D'font-size:12.0pt;font-family:Ebrima;color:black;font-weight:bold=
'>Even
if your title doesn't say "manager," you can still harness =
the
power of management skills!<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:8.9pt;
=
margin-bottom:0in;margin-left:8.9pt;margin-bottom:.0001pt;text-align:just=
ify;
text-indent:0in'><font size=3D3 color=3Dblack face=3DCambria><span =
lang=3DEN-IN
style=3D'font-size:12.0pt;font-family:Cambria;color:black'>The next =
time your
boss says, "Handle it..." will you be ready? Do you feel =
100%
confident managing projects, people, and situations =
independently?<o:p></o:p></span></font></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:8.9pt;
=
margin-bottom:0in;margin-left:8.9pt;margin-bottom:.0001pt;text-align:just=
ify;
text-indent:0in'><font size=3D3 color=3Dblack face=3DCambria><span =
lang=3DEN-IN
style=3D'font-size:12.0pt;font-family:Cambria;color:black'>It's a =
fact: If you
want to be an "exceptional assistant," a fully contributing =
member
of your team, you need the skills of a manager to survive and thrive. =
You
need skills like project management techniques, the ability to =
negotiate
well, decision-making acumen and the ability to manage change, plus =
many
other skills you might think only managers need. In this exciting, =
one-day
seminar, you'll learn the powerful tricks of the management trade -
high-impact approaches that will give you the confidence, power, and
knowledge to "handle it." You'll master planning and =
scheduling
solutions that give you more control over your time and energy. Not =
only will
you be able to take on special projects, you'll do it without =
"missing a
beat" in your everyday tasks and daily =
routine.<o:p></o:p></span></font></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:8.9pt;
=
margin-bottom:0in;margin-left:8.9pt;margin-bottom:.0001pt;text-align:just=
ify;
text-indent:0in'><font size=3D3 color=3Dblack face=3DCambria><span =
lang=3DEN-IN
style=3D'font-size:12.0pt;font-family:Cambria;color:black'>Make =
decisions,
manage change, solve problems, negotiate what you need - watch =
problems
dissolve and roadblocks fall as you use the time-tested management =
skills
you'll acquire. </span></font><b><s><font size=3D3 =
face=3DVerdana><span
=
style=3D'font-size:12.0pt;font-family:Verdana;font-weight:bold'><o:p></o:=
p></span></font></s></b></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:8.9pt;
=
margin-bottom:0in;margin-left:8.9pt;margin-bottom:.0001pt;text-align:just=
ify;
text-indent:0in'><b><font size=3D3 color=3Dblack face=3DCambria><span =
lang=3DEN-IN
=
style=3D'font-size:12.0pt;font-family:Cambria;color:black;font-weight:bol=
d'>By
the end of the course, each participant will know how =
to:<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:8.9pt;
=
margin-bottom:0in;margin-left:8.9pt;margin-bottom:.0001pt;text-align:just=
ify;
text-indent:0in'><font size=3D3 color=3Dblack face=3DCambria><span =
lang=3DEN-IN
style=3D'font-size:12.0pt;font-family:Cambria;color:black'>* Structure =
business
documents effectively<o:p></o:p></span></font></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:8.9pt;
=
margin-bottom:0in;margin-left:8.9pt;margin-bottom:.0001pt;text-align:just=
ify;
text-indent:0in'><font size=3D3 color=3Dblack face=3DCambria><span =
lang=3DEN-IN
style=3D'font-size:12.0pt;font-family:Cambria;color:black'>* Avoid =
common
grammatical mistakes<o:p></o:p></span></font></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:8.9pt;
=
margin-bottom:0in;margin-left:8.9pt;margin-bottom:.0001pt;text-align:just=
ify;
text-indent:0in'><font size=3D3 color=3Dblack face=3DCambria><span =
lang=3DEN-IN
style=3D'font-size:12.0pt;font-family:Cambria;color:black'>* Make =
decisions,
manage change, solve problems<o:p></o:p></span></font></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:8.9pt;
=
margin-bottom:0in;margin-left:8.9pt;margin-bottom:.0001pt;text-align:just=
ify;
text-indent:0in'><font size=3D3 color=3Dblack face=3DCambria><span =
lang=3DEN-IN
=
style=3D'font-size:12.0pt;font-family:Cambria;color:black'>*</span></font=
><font
size=3D3><span lang=3DEN-IN style=3D'font-size:12.0pt'> =
</span></font><font size=3D3
color=3Dblack face=3DCambria><span lang=3DEN-IN =
style=3D'font-size:12.0pt;font-family:
Cambria;color:black'>You'll take advantage of the same methods used by =
the
most powerful, effective managers!</span></font><b><font size=3D3 =
color=3Dblack
face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:12.0pt;font-family:Ebrima;
color:black;font-weight:bold'><o:p></o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:8.9pt;
=
margin-bottom:0in;margin-left:8.9pt;margin-bottom:.0001pt;text-align:just=
ify;
text-indent:0in'><b><font size=3D3 color=3Dblack face=3DCambria><span =
lang=3DEN-IN
=
style=3D'font-size:12.0pt;font-family:Cambria;color:black;font-weight:bol=
d'>Who
Should Attend<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:8.9pt;
=
margin-bottom:0in;margin-left:8.9pt;margin-bottom:.0001pt;text-align:just=
ify;
text-indent:0in'><font size=3D3 color=3Dblack face=3DCambria><span =
lang=3DEN-IN
style=3D'font-size:12.0pt;font-family:Cambria;color:black'>This =
workshop would
greatly benefit professionals and managerial employees who have a =
direct line
authority over others.</span></font><b><font size=3D3 color=3Dblack =
face=3DEbrima><span
lang=3DEN-IN =
style=3D'font-size:12.0pt;font-family:Ebrima;color:black;font-weight:
bold'><o:p></o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:8.9pt;
=
margin-bottom:0in;margin-left:8.9pt;margin-bottom:.0001pt;text-align:just=
ify;
text-indent:0in'><b><font size=3D3 color=3Dblack face=3DCambria><span =
lang=3DEN-IN
=
style=3D'font-size:12.0pt;font-family:Cambria;color:black;font-weight:bol=
d'>Methodology<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:8.9pt;
=
margin-bottom:0in;margin-left:8.9pt;margin-bottom:.0001pt;text-align:just=
ify;
text-indent:0in'><font size=3D3 color=3Dblack face=3DCambria><span =
lang=3DEN-IN
style=3D'font-size:12.0pt;font-family:Cambria;color:black'>Lectures, =
group
discussions, role-plays and case studies.</span></font><b><s><font =
size=3D3
face=3DVerdana><span =
style=3D'font-size:12.0pt;font-family:Verdana;font-weight:
bold'><o:p></o:p></span></font></s></b></p>
<p class=3DMsoNormal align=3Dcenter =
style=3D'margin-right:8.9pt;text-align:center'><b><font
size=3D4 color=3D"#7030a0" face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:14.0pt;
=
font-family:Ebrima;color:#7030A0;text-transform:uppercase;font-weight:bol=
d'>Agenda<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:8.9pt;
=
margin-bottom:0in;margin-left:11.25pt;margin-bottom:.0001pt;text-align:ju=
stify;
text-indent:-11.25pt;mso-list:l0 level1 lfo15'><![if =
!supportLists]><font
size=3D3 color=3Dblack face=3DWingdings><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Wingdings;color:black'><span =
style=3D'mso-list:Ignore'>ü<font
size=3D1 face=3D"Times New Roman"><span style=3D'font:7.0pt "Times New =
Roman"'> </span></font></span></span></font><![endif]><b><font
size=3D3 color=3Dblack face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Ebrima;color:black;font-weight:bold'>Your =
</span></font></b><font
size=3D3 color=3Dblack face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Ebrima;color:black'>plan for taking more responsibility: =
how to
devise a short- and long-term strategy with your manager, and steps to =
make
this happen<b><span =
style=3D'font-weight:bold'><o:p></o:p></span></b></span></font></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:8.9pt;
=
margin-bottom:0in;margin-left:11.25pt;margin-bottom:.0001pt;text-align:ju=
stify;
text-indent:-11.25pt;mso-list:l0 level1 lfo15'><![if =
!supportLists]><font
size=3D3 color=3Dblack face=3DWingdings><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Wingdings;color:black'><span =
style=3D'mso-list:Ignore'>ü<font
size=3D1 face=3D"Times New Roman"><span style=3D'font:7.0pt "Times New =
Roman"'> </span></font></span></span></font><![endif]><b><font
size=3D3 color=3Dblack face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Ebrima;color:black;font-weight:bold'>Setting =
</span></font></b><font
size=3D3 color=3Dblack face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Ebrima;color:black'>attainable goals<b><span =
style=3D'font-weight:
bold'><o:p></o:p></span></b></span></font></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:8.9pt;
=
margin-bottom:0in;margin-left:11.25pt;margin-bottom:.0001pt;text-align:ju=
stify;
text-indent:-11.25pt;mso-list:l0 level1 lfo15'><![if =
!supportLists]><font
size=3D3 color=3Dblack face=3DWingdings><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Wingdings;color:black'><span =
style=3D'mso-list:Ignore'>ü<font
size=3D1 face=3D"Times New Roman"><span style=3D'font:7.0pt "Times New =
Roman"'> </span></font></span></span></font><![endif]><b><font
size=3D3 color=3Dblack face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Ebrima;color:black;font-weight:bold'>Turning =
</span></font></b><font
size=3D3 color=3Dblack face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Ebrima;color:black'>scars into stars- remaining =
positive<b><span
style=3D'font-weight:bold'><o:p></o:p></span></b></span></font></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:8.9pt;
=
margin-bottom:0in;margin-left:11.25pt;margin-bottom:.0001pt;text-align:ju=
stify;
text-indent:-11.25pt;mso-list:l0 level1 lfo15'><![if =
!supportLists]><font
size=3D3 color=3Dblack face=3DWingdings><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Wingdings;color:black'><span =
style=3D'mso-list:Ignore'>ü<font
size=3D1 face=3D"Times New Roman"><span style=3D'font:7.0pt "Times New =
Roman"'> </span></font></span></span></font><![endif]><b><font
size=3D3 color=3Dblack face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Ebrima;color:black;font-weight:bold'>Change =
</span></font></b><font
size=3D3 color=3Dblack face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Ebrima;color:black'>from being disorganised to being =
organised<o:p></o:p></span></font></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:8.9pt;
=
margin-bottom:0in;margin-left:11.25pt;margin-bottom:.0001pt;text-align:ju=
stify;
text-indent:-11.25pt;mso-list:l0 level1 lfo15'><![if =
!supportLists]><font
size=3D3 color=3Dblack face=3DWingdings><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Wingdings;color:black'><span =
style=3D'mso-list:Ignore'>ü<font
size=3D1 face=3D"Times New Roman"><span style=3D'font:7.0pt "Times New =
Roman"'> </span></font></span></span></font><![endif]><b><font
size=3D3 color=3Dblack face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Ebrima;color:black;font-weight:bold'>How =
</span></font></b><font
size=3D3 color=3Dblack face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Ebrima;color:black'>to stay one step ahead -- you'll get =
things
done before you're asked and avoid stressful "crisis" =
situations<b><span
style=3D'font-weight:bold'><o:p></o:p></span></b></span></font></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:8.9pt;
=
margin-bottom:0in;margin-left:11.25pt;margin-bottom:.0001pt;text-align:ju=
stify;
text-indent:-11.25pt;mso-list:l0 level1 lfo15'><![if =
!supportLists]><font
size=3D3 color=3Dblack face=3DWingdings><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Wingdings;color:black'><span =
style=3D'mso-list:Ignore'>ü<font
size=3D1 face=3D"Times New Roman"><span style=3D'font:7.0pt "Times New =
Roman"'> </span></font></span></span></font><![endif]><b><font
size=3D3 color=3Dblack face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Ebrima;color:black;font-weight:bold'>Win-win =
</span></font></b><font
size=3D3 color=3Dblack face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Ebrima;color:black'>negotiating: what it really means, and =
how to
achieve it, consistently and easily<b><span =
style=3D'font-weight:bold'><o:p></o:p></span></b></span></font></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:8.9pt;
=
margin-bottom:0in;margin-left:11.25pt;margin-bottom:.0001pt;text-align:ju=
stify;
text-indent:-11.25pt;mso-list:l0 level1 lfo15'><![if =
!supportLists]><font
size=3D3 color=3Dblack face=3DWingdings><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Wingdings;color:black'><span =
style=3D'mso-list:Ignore'>ü<font
size=3D1 face=3D"Times New Roman"><span style=3D'font:7.0pt "Times New =
Roman"'> </span></font></span></span></font><![endif]><b><font
size=3D3 color=3Dblack face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Ebrima;color:black;font-weight:bold'>Conflict management - =
</span></font></b><font
size=3D3 color=3Dblack face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Ebrima;color:black'>how to defuse tense situations and =
neutralize
strained relationships<b><span =
style=3D'font-weight:bold'><o:p></o:p></span></b></span></font></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:8.9pt;
=
margin-bottom:0in;margin-left:11.25pt;margin-bottom:.0001pt;text-align:ju=
stify;
text-indent:-11.25pt;mso-list:l0 level1 lfo15'><![if =
!supportLists]><font
size=3D3 color=3Dblack face=3DWingdings><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Wingdings;color:black'><span =
style=3D'mso-list:Ignore'>ü<font
size=3D1 face=3D"Times New Roman"><span style=3D'font:7.0pt "Times New =
Roman"'> </span></font></span></span></font><![endif]><b><font
size=3D3 color=3Dblack face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Ebrima;color:black;font-weight:bold'>Assess =
</span></font></b><font
size=3D3 color=3Dblack face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Ebrima;color:black'>your office's political structure: =
understand
where you fit in, and how to work within it<b><span =
style=3D'font-weight:bold'><o:p></o:p></span></b></span></font></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:8.9pt;
=
margin-bottom:0in;margin-left:11.25pt;margin-bottom:.0001pt;text-align:ju=
stify;
text-indent:-11.25pt;mso-list:l0 level1 lfo15'><![if =
!supportLists]><font
size=3D3 color=3Dblack face=3DWingdings><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Wingdings;color:black'><span =
style=3D'mso-list:Ignore'>ü<font
size=3D1 face=3D"Times New Roman"><span style=3D'font:7.0pt "Times New =
Roman"'> </span></font></span></span></font><![endif]><b><font
size=3D3 color=3Dblack face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Ebrima;color:black;font-weight:bold'>3 =
preventive</span></font></b><font
size=3D3 color=3Dblack face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Ebrima;color:black'> steps that ensure you'll keep on top =
of your
everyday tasks while managing special projects<b><span =
style=3D'font-weight:
bold'><o:p></o:p></span></b></span></font></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:8.9pt;
=
margin-bottom:0in;margin-left:11.25pt;margin-bottom:.0001pt;text-align:ju=
stify;
text-indent:-11.25pt;mso-list:l0 level1 lfo15'><![if =
!supportLists]><font
size=3D3 color=3Dblack face=3DWingdings><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Wingdings;color:black'><span =
style=3D'mso-list:Ignore'>ü<font
size=3D1 face=3D"Times New Roman"><span style=3D'font:7.0pt "Times New =
Roman"'> </span></font></span></span></font><![endif]><b><font
size=3D3 color=3Dblack face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Ebrima;color:black;font-weight:bold'>Are =
</span></font></b><font
size=3D3 color=3Dblack face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Ebrima;color:black'>you "promotable"? - assess =
your
long-term career path<b><span =
style=3D'font-weight:bold'><o:p></o:p></span></b></span></font></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:8.9pt;
=
margin-bottom:0in;margin-left:11.25pt;margin-bottom:.0001pt;text-align:ju=
stify;
text-indent:-11.25pt;mso-list:l0 level1 lfo15'><![if =
!supportLists]><font
size=3D3 color=3Dblack face=3DWingdings><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Wingdings;color:black'><span =
style=3D'mso-list:Ignore'>ü<font
size=3D1 face=3D"Times New Roman"><span style=3D'font:7.0pt "Times New =
Roman"'> </span></font></span></span></font><![endif]><b><font
size=3D3 color=3Dblack face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Ebrima;color:black;font-weight:bold'>*Total =
communications</span></font></b><font
size=3D3 color=3Dblack face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Ebrima;color:black'>": how to build an extensive, =
powerful
communication "network" throughout your organization (you'll =
always
be "in the know")<b><span =
style=3D'font-weight:bold'><o:p></o:p></span></b></span></font></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:8.9pt;
=
margin-bottom:0in;margin-left:11.25pt;margin-bottom:.0001pt;text-align:ju=
stify;
text-indent:-11.25pt;mso-list:l0 level1 lfo15'><![if =
!supportLists]><font
size=3D3 color=3Dblack face=3DWingdings><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Wingdings;color:black'><span =
style=3D'mso-list:Ignore'>ü<font
size=3D1 face=3D"Times New Roman"><span style=3D'font:7.0pt "Times New =
Roman"'> </span></font></span></span></font><![endif]><b><font
size=3D3 color=3Dblack face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Ebrima;color:black;font-weight:bold'>Identifying =
</span></font></b><font
size=3D3 color=3Dblack face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Ebrima;color:black'>and clarifying your priorities: know =
what to
do when dozens of people and tasks demand your attention<b><span
style=3D'font-weight:bold'><o:p></o:p></span></b></span></font></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:8.9pt;
=
margin-bottom:0in;margin-left:11.25pt;margin-bottom:.0001pt;text-align:ju=
stify;
text-indent:-11.25pt;mso-list:l0 level1 lfo15'><![if =
!supportLists]><font
size=3D3 color=3Dblack face=3DWingdings><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Wingdings;color:black'><span =
style=3D'mso-list:Ignore'>ü<font
size=3D1 face=3D"Times New Roman"><span style=3D'font:7.0pt "Times New =
Roman"'> </span></font></span></span></font><![endif]><b><font
size=3D3 color=3Dblack face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Ebrima;color:black;font-weight:bold'>Should =
</span></font></b><font
size=3D3 color=3Dblack face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Ebrima;color:black'>you "take the initiative"? =
When to
bring a decision to your boss, and when to handle it yourself<b><span
style=3D'font-weight:bold'><o:p></o:p></span></b></span></font></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:8.9pt;
=
margin-bottom:0in;margin-left:11.25pt;margin-bottom:.0001pt;text-align:ju=
stify;
text-indent:-11.25pt;mso-list:l0 level1 lfo15'><![if =
!supportLists]><font
size=3D3 face=3DWingdings><span =
style=3D'font-size:12.0pt;font-family:Wingdings'><span
style=3D'mso-list:Ignore'>ü<font size=3D1 face=3D"Times New =
Roman"><span
style=3D'font:7.0pt "Times New Roman"'> =
</span></font></span></span></font><![endif]><b><font
size=3D3 color=3Dblack face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Ebrima;color:black;font-weight:bold'>How =
</span></font></b><font
size=3D3 color=3Dblack face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Ebrima;color:black'>to devise a plan for continuing
"self-training" - you'll increase your value and stay on top =
of
your profession</span></font><font size=3D3 face=3DEbrima><span =
style=3D'font-size:
12.0pt;font-family:Ebrima'><o:p></o:p></span></font></p>
</td>
<td width=3D250 height=3D104 valign=3Dtop =
style=3D'width:187.15pt;border:double windowtext 1.5pt;
background:transparent;padding:.75pt .75pt .75pt .75pt;height:78.0pt'>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:1.7pt;
=
margin-bottom:0in;margin-left:5.25pt;margin-bottom:.0001pt;text-align:jus=
tify;
text-indent:0in'><b><font size=3D3 face=3DCambria><span lang=3DEN-IN
=
style=3D'font-size:12.0pt;font-family:Cambria;font-weight:bold'>Overview<=
o:p></o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:1.7pt;
=
margin-bottom:0in;margin-left:5.25pt;margin-bottom:.0001pt;text-align:jus=
tify;
text-indent:0in'><font size=3D3 face=3DCambria><span lang=3DEN-IN =
style=3D'font-size:
12.0pt;font-family:Cambria'>You can be successful in business and in =
every
area of life by learning to communicate correctly and powerfully. Most =
people
in the business world write emails or letters on a daily basis. Some =
also
write occasional reports, meeting summaries, minutes, and other =
business
correspondence. This workshop discusses ways to create business =
documents
that say what you mean and achieve the results you want. The course =
not only
covers the basics of improving your writing skills but also explores =
ways to
achieve the right result from your written =
correspondence.<o:p></o:p></span></font></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:1.7pt;
=
margin-bottom:0in;margin-left:5.25pt;margin-bottom:.0001pt;text-align:jus=
tify;
text-indent:0in'><font size=3D3 face=3DCambria><span lang=3DEN-IN =
style=3D'font-size:
12.0pt;font-family:Cambria'>Additionally, it will provide the =
participants
with an opportunity of working on real documents. Participants =
practice
writing effective business correspondence and learn advanced =
techniques
through interactive and interesting =
exercises.<o:p></o:p></span></font></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:1.7pt;
=
margin-bottom:0in;margin-left:5.25pt;margin-bottom:.0001pt;text-align:jus=
tify;
text-indent:0in'><b><font size=3D3 face=3DCambria><span lang=3DEN-IN
style=3D'font-size:12.0pt;font-family:Cambria;font-weight:bold'>By the =
end of
the course, each participant will know how =
to:<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:1.7pt;
=
margin-bottom:0in;margin-left:5.25pt;margin-bottom:.0001pt;text-align:jus=
tify;
text-indent:0in'><font size=3D3 face=3DCambria><span lang=3DEN-IN =
style=3D'font-size:
12.0pt;font-family:Cambria'>* Structure business documents =
effectively<o:p></o:p></span></font></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:1.7pt;
=
margin-bottom:0in;margin-left:5.25pt;margin-bottom:.0001pt;text-align:jus=
tify;
text-indent:0in'><font size=3D3 face=3DCambria><span lang=3DEN-IN =
style=3D'font-size:
12.0pt;font-family:Cambria'>* Avoid common grammatical =
mistakes<o:p></o:p></span></font></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:1.7pt;
=
margin-bottom:0in;margin-left:5.25pt;margin-bottom:.0001pt;text-align:jus=
tify;
text-indent:0in'><font size=3D3 face=3DCambria><span lang=3DEN-IN =
style=3D'font-size:
12.0pt;font-family:Cambria'>* Write in a clear and concise =
style.</span></font><b><font
size=3D3><span lang=3DEN-IN =
style=3D'font-size:12.0pt;font-weight:bold'><o:p></o:p></span></font></b>=
</p>
<p class=3DMsoNormal align=3Dcenter =
style=3D'margin-left:5.25pt;text-align:center;
text-indent:0in'><b><font size=3D4 color=3D"#c00000" =
face=3DCambria><span
lang=3DEN-IN =
style=3D'font-size:14.0pt;font-family:Cambria;color:#C00000;
=
text-transform:uppercase;font-weight:bold'>Agenda<o:p></o:p></span></font=
></b></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:8.9pt;
=
margin-bottom:0in;margin-left:11.25pt;margin-bottom:.0001pt;text-align:ju=
stify;
text-indent:-11.25pt;mso-list:l0 level1 lfo15'><![if =
!supportLists]><font
size=3D3 face=3DWingdings><span lang=3DEN-IN =
style=3D'font-size:12.0pt;font-family:
Wingdings'><span style=3D'mso-list:Ignore'>ü<font size=3D1 =
face=3D"Times New Roman"><span
style=3D'font:7.0pt "Times New Roman"'> =
</span></font></span></span></font><![endif]><b><font
size=3D3 color=3Dblack face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Ebrima;color:black;font-weight:bold'>Pre-Writing =
Strategies That
Work Every Time</span></font></b><b><font size=3D3 =
face=3DCambria><span
lang=3DEN-IN =
style=3D'font-size:12.0pt;font-family:Cambria;font-weight:bold'><o:p></o:=
p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'margin-left:5.25pt;text-align:justify;text-indent:
0in'><font size=3D3 face=3DCambria><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Cambria'>* Figuring out whom you’re writing to =
– and
why <o:p></o:p></span></font></p>
<p class=3DMsoNormal =
style=3D'margin-left:5.25pt;text-align:justify;text-indent:
0in'><font size=3D3 face=3DCambria><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Cambria'>* A two-minute outline you can begin with that =
saves you
hours in wasted time down the line<o:p></o:p></span></font></p>
<p class=3DMsoNormal =
style=3D'margin-left:5.25pt;text-align:justify;text-indent:
0in'><font size=3D3 face=3DCambria><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Cambria'>* Resources that will help you sound like you =
know what
you’re talking about (even when you =
don’t!)<o:p></o:p></span></font></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:8.9pt;
=
margin-bottom:0in;margin-left:11.25pt;margin-bottom:.0001pt;text-align:ju=
stify;
text-indent:-11.25pt;mso-list:l0 level1 lfo15'><![if =
!supportLists]><font
size=3D3 color=3Dblack face=3DWingdings><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Wingdings;color:black'><span =
style=3D'mso-list:Ignore'>ü<font
size=3D1 face=3D"Times New Roman"><span style=3D'font:7.0pt "Times New =
Roman"'> </span></font></span></span></font><![endif]><b><font
size=3D3 color=3Dblack face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Ebrima;color:black;font-weight:bold'>Secrets to Writing =
On-Target
E-mails<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'margin-left:5.25pt;text-align:justify;text-indent:
0in'><font size=3D3 face=3DCambria><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Cambria'>* The 7 most common mistakes that people make =
when
writing an e-mail … and how to avoid =
them<o:p></o:p></span></font></p>
<p class=3DMsoNormal =
style=3D'margin-left:5.25pt;text-align:justify;text-indent:
0in'><font size=3D3 face=3DCambria><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Cambria'>* Should you e-mail? Situations where e-mailing =
is
inappropriate<o:p></o:p></span></font></p>
<p class=3DMsoNormal =
style=3D'margin-left:5.25pt;text-align:justify;text-indent:
0in'><font size=3D3 face=3DCambria><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Cambria'>* Why you must always write a clear subject =
line<o:p></o:p></span></font></p>
<p class=3DMsoNormal =
style=3D'margin-left:5.25pt;text-align:justify;text-indent:
0in'><font size=3D3 face=3DCambria><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Cambria'>* How the 7 C’s of Effective Business =
Writing
apply to e-mails<o:p></o:p></span></font></p>
<p class=3DMsoNormal =
style=3D'margin-left:5.25pt;text-align:justify;text-indent:
0in'><font size=3D3 face=3DCambria><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Cambria'>* 3 things all good e-mail messages have in =
common.<o:p></o:p></span></font></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:8.9pt;
=
margin-bottom:0in;margin-left:11.25pt;margin-bottom:.0001pt;text-align:ju=
stify;
text-indent:-11.25pt;mso-list:l0 level1 lfo15'><![if =
!supportLists]><font
size=3D3 color=3Dblack face=3DWingdings><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Wingdings;color:black'><span =
style=3D'mso-list:Ignore'>ü<font
size=3D1 face=3D"Times New Roman"><span style=3D'font:7.0pt "Times New =
Roman"'> </span></font></span></span></font><![endif]><b><font
size=3D3 color=3Dblack face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Ebrima;color:black;font-weight:bold'>Special Section on =
Grammar
Basics That We Promise Will Be Short!<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'margin-left:5.25pt;text-align:justify;text-indent:
0in'><font size=3D3 face=3DCambria><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Cambria'>* Simple pain-free grammatical rules that =
everyone has
to follow to write well <o:p></o:p></span></font></p>
<p class=3DMsoNormal =
style=3D'margin-left:5.25pt;text-align:justify;text-indent:
0in'><font size=3D3 face=3DCambria><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Cambria'>* The top 10 most common mistakes everyone else =
makes
that you never will! <o:p></o:p></span></font></p>
<p class=3DMsoNormal =
style=3D'margin-left:5.25pt;text-align:justify;text-indent:
0in'><font size=3D3 face=3DCambria><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Cambria'>* Why you should never “write like ya =
talk”!<o:p></o:p></span></font></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:8.9pt;
=
margin-bottom:0in;margin-left:11.25pt;margin-bottom:.0001pt;text-align:ju=
stify;
text-indent:-11.25pt;mso-list:l0 level1 lfo15'><![if =
!supportLists]><font
size=3D3 color=3Dblack face=3DWingdings><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Wingdings;color:black'><span =
style=3D'mso-list:Ignore'>ü<font
size=3D1 face=3D"Times New Roman"><span style=3D'font:7.0pt "Times New =
Roman"'> </span></font></span></span></font><![endif]><b><font
size=3D3 color=3Dblack face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Ebrima;color:black;font-weight:bold'>Mastering the Writing
Process and Utilizing Your Personal =
Style<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'margin-left:5.25pt;text-align:justify;text-indent:
0in'><font size=3D3 face=3DCambria><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Cambria'>* Finding your “voice” and nailing it =
down
(professional vs. casual, </span></font><font face=3DCambria><span =
lang=3DEN-IN
style=3D'font-family:Cambria'>serious vs. humorous) =
<o:p></o:p></span></font></p>
<p class=3DMsoNormal =
style=3D'margin-left:5.25pt;text-align:justify;text-indent:
0in'><font size=3D2 face=3DCambria><span lang=3DEN-IN =
style=3D'font-size:11.0pt;
font-family:Cambria'>* Avoiding lazy language that puts your reader to =
sleep<o:p></o:p></span></font></p>
<p class=3DMsoNormal =
style=3D'margin-left:5.25pt;text-align:justify;text-indent:
0in'><font size=3D2 face=3DCambria><span lang=3DEN-IN =
style=3D'font-size:11.0pt;
font-family:Cambria'>* Creating flawless transitions in your =
work<o:p></o:p></span></font></p>
<p class=3DMsoNormal =
style=3D'margin-left:5.25pt;text-align:justify;text-indent:
0in'><font size=3D2 face=3DCambria><span lang=3DEN-IN =
style=3D'font-size:11.0pt;
font-family:Cambria'>* Tips to keep </span></font><font size=3D3 =
face=3DCambria><span
lang=3DEN-IN style=3D'font-size:12.0pt;font-family:Cambria'>your =
sentences and
paragraphs concise, focused, and flowing.<o:p></o:p></span></font></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:8.9pt;
=
margin-bottom:0in;margin-left:11.25pt;margin-bottom:.0001pt;text-align:ju=
stify;
text-indent:-11.25pt;mso-list:l0 level1 lfo15'><![if =
!supportLists]><font
size=3D3 color=3Dblack face=3DWingdings><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Wingdings;color:black'><span =
style=3D'mso-list:Ignore'>ü<font
size=3D1 face=3D"Times New Roman"><span style=3D'font:7.0pt "Times New =
Roman"'> </span></font></span></span></font><![endif]><b><font
size=3D3 color=3Dblack face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Ebrima;color:black;font-weight:bold'>Writing Powerfully =
and
Persuasively for Any Situation<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'margin-left:5.25pt;text-align:justify;text-indent:
0in'><font size=3D3 face=3DCambria><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Cambria'>* Persuasion techniques that will strengthen =
</span></font><font
face=3DCambria><span lang=3DEN-IN style=3D'font-family:Cambria'>every =
e-mail
letter, memo, or proposal <o:p></o:p></span></font></p>
<p class=3DMsoNormal =
style=3D'margin-left:5.25pt;text-align:justify;text-indent:
0in'><font size=3D2 face=3DCambria><span lang=3DEN-IN =
style=3D'font-size:11.0pt;
font-family:Cambria'>* Selling products, services</span></font><font =
size=3D3
face=3DCambria><span lang=3DEN-IN =
style=3D'font-size:12.0pt;font-family:Cambria'>,
and ideas while bolstering customer =
confidence<o:p></o:p></span></font></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:8.9pt;
=
margin-bottom:0in;margin-left:11.25pt;margin-bottom:.0001pt;text-align:ju=
stify;
text-indent:-11.25pt;mso-list:l0 level1 lfo15'><![if =
!supportLists]><font
size=3D3 color=3Dblack face=3DWingdings><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Wingdings;color:black'><span =
style=3D'mso-list:Ignore'>ü<font
size=3D1 face=3D"Times New Roman"><span style=3D'font:7.0pt "Times New =
Roman"'> </span></font></span></span></font><![endif]><b><font
size=3D3 color=3Dblack face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Ebrima;color:black;font-weight:bold'>Post-Writing =
Techniques to
Clean Up Your Writing<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'margin-left:5.25pt;text-align:justify;text-indent:
0in'><font size=3D3 face=3DCambria><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Cambria'>* The “red pen test” for getting to =
the
point <o:p></o:p></span></font></p>
<p class=3DMsoNormal =
style=3D'margin-left:5.25pt;text-align:justify;text-indent:
0in'><font size=3D3 face=3DCambria><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Cambria'>* Using the “Altitude Test” to =
determine
your document’s level of =
readability<o:p></o:p></span></font></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:8.9pt;
=
margin-bottom:0in;margin-left:11.25pt;margin-bottom:.0001pt;text-align:ju=
stify;
text-indent:-11.25pt;mso-list:l0 level1 lfo15'><![if =
!supportLists]><font
size=3D3 color=3Dblack face=3DWingdings><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Wingdings;color:black'><span =
style=3D'mso-list:Ignore'>ü<font
size=3D1 face=3D"Times New Roman"><span style=3D'font:7.0pt "Times New =
Roman"'> </span></font></span></span></font><![endif]><b><font
size=3D3 color=3Dblack face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
font-family:Ebrima;color:black;font-weight:bold'>Troubleshooting =
Common
Writing Problems<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'margin-left:5.25pt;text-align:justify;text-indent:
0in'><font size=3D2 face=3DCambria><span lang=3DEN-IN =
style=3D'font-size:11.0pt;
font-family:Cambria'>* Tactics you can use to clarify and organize =
your
thoughts when you’re writing under a fast-approaching deadline =
<o:p></o:p></span></font></p>
<p class=3DDefault =
style=3D'margin-right:3.65pt;text-align:justify'><font size=3D3
color=3Dblack face=3DCambria><span lang=3DEN-IN =
style=3D'font-size:12.0pt;font-family:
Cambria'>* Brainstorming tricks anyone can use when they’re =
stuck on what
to say</span></font><b><font face=3DEbrima><span =
style=3D'font-family:Ebrima;
font-weight:bold'><o:p></o:p></span></font></b></p>
</td>
<td width=3D227 height=3D104 valign=3Dtop =
style=3D'width:170.25pt;border:double windowtext 1.5pt;
background:transparent;padding:.75pt .75pt .75pt .75pt;height:78.0pt'>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:1.7pt;
=
margin-bottom:0in;margin-left:4.05pt;margin-bottom:.0001pt;text-align:jus=
tify;
text-indent:0in'><font size=3D3 face=3DEbrima><span =
style=3D'font-size:12.0pt;
font-family:Ebrima'>In today’s world, Negotiation is a skill and =
no one
can do without it. It would be fair to say that throughout the day we =
are
involved in some form of Negotiation or the other. Whether it is in =
our work
situation or in our personal lives, Negotiation is a continuous =
activity.<o:p></o:p></span></font></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:1.7pt;
=
margin-bottom:0in;margin-left:4.05pt;margin-bottom:.0001pt;text-align:jus=
tify;
text-indent:0in'><font size=3D3 face=3DEbrima><span =
style=3D'font-size:12.0pt;
font-family:Ebrima'>Sales and Purchasing professionals particularly =
need
advanced Negotiation Skills to execute their responsibilities =
effectively.
This programme aims at focusing on these skills with a view to improve =
them.<o:p></o:p></span></font></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:1.7pt;
=
margin-bottom:0in;margin-left:4.05pt;margin-bottom:.0001pt;text-align:jus=
tify;
text-indent:0in'><font size=3D3 face=3DEbrima><span =
style=3D'font-size:12.0pt;
font-family:Ebrima'><o:p> </o:p></span></font></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:1.7pt;
=
margin-bottom:0in;margin-left:4.05pt;margin-bottom:.0001pt;text-align:jus=
tify;
text-indent:0in'><b><font size=3D3 face=3DEbrima><span =
style=3D'font-size:12.0pt;
=
font-family:Ebrima;font-weight:bold'>Objectives<o:p></o:p></span></font><=
/b></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:1.7pt;
=
margin-bottom:0in;margin-left:4.05pt;margin-bottom:.0001pt;text-align:jus=
tify;
text-indent:0in'><b><font size=3D3 face=3DEbrima><span =
style=3D'font-size:12.0pt;
=
font-family:Ebrima;font-weight:bold'><o:p> </o:p></span></font></b><=
/p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:1.7pt;
=
margin-bottom:0in;margin-left:4.05pt;margin-bottom:.0001pt;text-align:jus=
tify;
text-indent:0in'><font size=3D3 face=3DEbrima><span =
style=3D'font-size:12.0pt;
font-family:Ebrima'>By the end of the day, participants will be able =
to:<o:p></o:p></span></font></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:1.7pt;
=
margin-bottom:0in;margin-left:4.05pt;margin-bottom:.0001pt;text-align:jus=
tify;
text-indent:.4pt'><b><font size=3D3 face=3DEbrima><span =
style=3D'font-size:12.0pt;
font-family:Ebrima;font-weight:bold'>*</span></font></b><font size=3D3
face=3DEbrima><span style=3D'font-size:12.0pt;font-family:Ebrima'> =
Understand the
role of Negotiation in work <o:p></o:p></span></font></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:1.7pt;
=
margin-bottom:0in;margin-left:4.05pt;margin-bottom:.0001pt;text-align:jus=
tify;
text-indent:.4pt'><b><font size=3D3 face=3DEbrima><span =
style=3D'font-size:12.0pt;
font-family:Ebrima;font-weight:bold'>* </span></font></b><font =
size=3D3
face=3DEbrima><span =
style=3D'font-size:12.0pt;font-family:Ebrima'>Appreciate the
various styles of Negotiation<b><span =
style=3D'font-weight:bold'><o:p></o:p></span></b></span></font></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:1.7pt;
=
margin-bottom:0in;margin-left:4.05pt;margin-bottom:.0001pt;text-align:jus=
tify;
text-indent:.4pt'><b><font size=3D3 face=3DEbrima><span =
style=3D'font-size:12.0pt;
font-family:Ebrima;font-weight:bold'>* </span></font></b><font =
size=3D3
face=3DEbrima><span =
style=3D'font-size:12.0pt;font-family:Ebrima'>Understand the
various phases of the Negotiation process<b><span =
style=3D'font-weight:bold'><o:p></o:p></span></b></span></font></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:1.7pt;
=
margin-bottom:0in;margin-left:4.05pt;margin-bottom:.0001pt;text-align:jus=
tify;
text-indent:.4pt'><b><font size=3D3 face=3DEbrima><span =
style=3D'font-size:12.0pt;
font-family:Ebrima;font-weight:bold'>* </span></font></b><font =
size=3D3
face=3DEbrima><span =
style=3D'font-size:12.0pt;font-family:Ebrima'>Appreciate the
importance and use of Personal Power<b><span =
style=3D'font-weight:bold'><o:p></o:p></span></b></span></font></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:1.7pt;
=
margin-bottom:0in;margin-left:4.05pt;margin-bottom:.0001pt;text-align:jus=
tify;
text-indent:.4pt'><b><font size=3D3 face=3DEbrima><span =
style=3D'font-size:12.0pt;
font-family:Ebrima;font-weight:bold'>* </span></font></b><font =
size=3D3
face=3DEbrima><span =
style=3D'font-size:12.0pt;font-family:Ebrima'>Analyze their
own Conflict Handling Styles in a Negotiation<b><span =
style=3D'font-weight:
bold'><o:p></o:p></span></b></span></font></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:1.7pt;
=
margin-bottom:0in;margin-left:4.05pt;margin-bottom:.0001pt;text-align:jus=
tify;
text-indent:.4pt'><b><font size=3D3 face=3DEbrima><span =
style=3D'font-size:12.0pt;
font-family:Ebrima;font-weight:bold'>* </span></font></b><font =
size=3D3
face=3DEbrima><span =
style=3D'font-size:12.0pt;font-family:Ebrima'>Practice their
skills<b><span =
style=3D'font-weight:bold'><o:p></o:p></span></b></span></font></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:1.7pt;
=
margin-bottom:0in;margin-left:4.05pt;margin-bottom:.0001pt;text-align:jus=
tify;
text-indent:.4pt'><b><font size=3D3 face=3DEbrima><span =
style=3D'font-size:12.0pt;
font-family:Ebrima;font-weight:bold'>* </span></font></b><font =
size=3D3
face=3DEbrima><span style=3D'font-size:12.0pt;font-family:Ebrima'>Make =
an Action
Plan to make their Negotiations more effective<b><span =
style=3D'font-weight:
bold'><o:p></o:p></span></b></span></font></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:1.7pt;
=
margin-bottom:0in;margin-left:4.05pt;margin-bottom:.0001pt;text-align:jus=
tify;
text-indent:14.2pt'><font size=3D3 face=3DEbrima><span =
style=3D'font-size:12.0pt;
font-family:Ebrima'><o:p> </o:p></span></font></p>
<p class=3DMsoNormal align=3Dcenter =
style=3D'mso-margin-top-alt:0in;margin-right:
=
1.7pt;margin-bottom:0in;margin-left:4.05pt;margin-bottom:.0001pt;text-ali=
gn:
center;text-indent:0in;line-height:150%'><b><font size=3D4 =
color=3D"#00b050"
face=3DCambria><span lang=3DEN-IN =
style=3D'font-size:14.0pt;line-height:150%;
=
font-family:Cambria;color:#00B050;text-transform:uppercase;font-weight:bo=
ld'>Agenda</span></font></b><b><font
size=3D4 color=3D"#00b050" face=3DEbrima><span =
style=3D'font-size:14.0pt;line-height:
=
150%;font-family:Ebrima;color:#00B050;font-weight:bold'><o:p></o:p></span=
></font></b></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:8.9pt;
=
margin-bottom:0in;margin-left:11.25pt;margin-bottom:.0001pt;text-align:ju=
stify;
text-indent:-11.25pt;line-height:150%;mso-list:l0 level1 lfo15'><![if =
!supportLists]><font
size=3D3 color=3Dblack face=3DWingdings><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
line-height:150%;font-family:Wingdings;color:black'><span =
style=3D'mso-list:
Ignore'>ü<font size=3D1 face=3D"Times New Roman"><span =
style=3D'font:7.0pt "Times New Roman"'>
</span></font></span></span></font><![endif]><b><font size=3D3 =
color=3Dblack
face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:12.0pt;line-height:150%;
font-family:Ebrima;color:black;font-weight:bold'>Negotiation and its
importance<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:8.9pt;
=
margin-bottom:0in;margin-left:11.25pt;margin-bottom:.0001pt;text-align:ju=
stify;
text-indent:-11.25pt;line-height:150%;mso-list:l0 level1 lfo15'><![if =
!supportLists]><font
size=3D3 color=3Dblack face=3DWingdings><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
line-height:150%;font-family:Wingdings;color:black'><span =
style=3D'mso-list:
Ignore'>ü<font size=3D1 face=3D"Times New Roman"><span =
style=3D'font:7.0pt "Times New Roman"'>
</span></font></span></span></font><![endif]><b><font size=3D3 =
color=3Dblack
face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:12.0pt;line-height:150%;
font-family:Ebrima;color:black;font-weight:bold'>Styles of =
Negotiation<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:8.9pt;
=
margin-bottom:0in;margin-left:11.25pt;margin-bottom:.0001pt;text-align:ju=
stify;
text-indent:-11.25pt;line-height:150%;mso-list:l0 level1 lfo15'><![if =
!supportLists]><font
size=3D3 color=3Dblack face=3DWingdings><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
line-height:150%;font-family:Wingdings;color:black'><span =
style=3D'mso-list:
Ignore'>ü<font size=3D1 face=3D"Times New Roman"><span =
style=3D'font:7.0pt "Times New Roman"'>
</span></font></span></span></font><![endif]><b><font size=3D3 =
color=3Dblack
face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:12.0pt;line-height:150%;
font-family:Ebrima;color:black;font-weight:bold'>Planning the =
negotiation<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:8.9pt;
=
margin-bottom:0in;margin-left:11.25pt;margin-bottom:.0001pt;text-align:ju=
stify;
text-indent:-11.25pt;line-height:150%;mso-list:l0 level1 lfo15'><![if =
!supportLists]><font
size=3D3 color=3Dblack face=3DWingdings><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
line-height:150%;font-family:Wingdings;color:black'><span =
style=3D'mso-list:
Ignore'>ü<font size=3D1 face=3D"Times New Roman"><span =
style=3D'font:7.0pt "Times New Roman"'>
</span></font></span></span></font><![endif]><b><font size=3D3 =
color=3Dblack
face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:12.0pt;line-height:150%;
font-family:Ebrima;color:black;font-weight:bold'>Preparation =
checklist<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:8.9pt;
=
margin-bottom:0in;margin-left:11.25pt;margin-bottom:.0001pt;text-align:ju=
stify;
text-indent:-11.25pt;line-height:150%;mso-list:l0 level1 lfo15'><![if =
!supportLists]><font
size=3D3 color=3Dblack face=3DWingdings><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
line-height:150%;font-family:Wingdings;color:black'><span =
style=3D'mso-list:
Ignore'>ü<font size=3D1 face=3D"Times New Roman"><span =
style=3D'font:7.0pt "Times New Roman"'>
</span></font></span></span></font><![endif]><b><font size=3D3 =
color=3Dblack
face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:12.0pt;line-height:150%;
font-family:Ebrima;color:black;font-weight:bold'>Exercise 1. Case =
study<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:8.9pt;
=
margin-bottom:0in;margin-left:11.25pt;margin-bottom:.0001pt;text-align:ju=
stify;
text-indent:-11.25pt;line-height:150%;mso-list:l0 level1 lfo15'><![if =
!supportLists]><font
size=3D3 color=3Dblack face=3DWingdings><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
line-height:150%;font-family:Wingdings;color:black'><span =
style=3D'mso-list:
Ignore'>ü<font size=3D1 face=3D"Times New Roman"><span =
style=3D'font:7.0pt "Times New Roman"'>
</span></font></span></span></font><![endif]><b><font size=3D3 =
color=3Dblack
face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:12.0pt;line-height:150%;
font-family:Ebrima;color:black;font-weight:bold'>How to structure
negotiations<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:8.9pt;
=
margin-bottom:0in;margin-left:11.25pt;margin-bottom:.0001pt;text-align:ju=
stify;
text-indent:-11.25pt;line-height:150%;mso-list:l0 level1 lfo15'><![if =
!supportLists]><font
size=3D3 color=3Dblack face=3DWingdings><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
line-height:150%;font-family:Wingdings;color:black'><span =
style=3D'mso-list:
Ignore'>ü<font size=3D1 face=3D"Times New Roman"><span =
style=3D'font:7.0pt "Times New Roman"'>
</span></font></span></span></font><![endif]><b><font size=3D3 =
color=3Dblack
face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:12.0pt;line-height:150%;
font-family:Ebrima;color:black;font-weight:bold'>Personal power and =
how to
increase it<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:8.9pt;
=
margin-bottom:0in;margin-left:11.25pt;margin-bottom:.0001pt;text-align:ju=
stify;
text-indent:-11.25pt;line-height:150%;mso-list:l0 level1 lfo15'><![if =
!supportLists]><font
size=3D3 color=3Dblack face=3DWingdings><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
line-height:150%;font-family:Wingdings;color:black'><span =
style=3D'mso-list:
Ignore'>ü<font size=3D1 face=3D"Times New Roman"><span =
style=3D'font:7.0pt "Times New Roman"'>
</span></font></span></span></font><![endif]><b><font size=3D3 =
color=3Dblack
face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:12.0pt;line-height:150%;
font-family:Ebrima;color:black;font-weight:bold'>Exercise 2. Personal =
power<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:8.9pt;
=
margin-bottom:0in;margin-left:11.25pt;margin-bottom:.0001pt;text-align:ju=
stify;
text-indent:-11.25pt;line-height:150%;mso-list:l0 level1 lfo15'><![if =
!supportLists]><font
size=3D3 color=3Dblack face=3DWingdings><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
line-height:150%;font-family:Wingdings;color:black'><span =
style=3D'mso-list:
Ignore'>ü<font size=3D1 face=3D"Times New Roman"><span =
style=3D'font:7.0pt "Times New Roman"'>
</span></font></span></span></font><![endif]><b><font size=3D3 =
color=3Dblack
face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:12.0pt;line-height:150%;
font-family:Ebrima;color:black;font-weight:bold'>Conflict =
analysis<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:8.9pt;
=
margin-bottom:0in;margin-left:11.25pt;margin-bottom:.0001pt;text-align:ju=
stify;
text-indent:-11.25pt;line-height:150%;mso-list:l0 level1 lfo15'><![if =
!supportLists]><font
size=3D3 color=3Dblack face=3DWingdings><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
line-height:150%;font-family:Wingdings;color:black'><span =
style=3D'mso-list:
Ignore'>ü<font size=3D1 face=3D"Times New Roman"><span =
style=3D'font:7.0pt "Times New Roman"'>
</span></font></span></span></font><![endif]><b><font size=3D3 =
color=3Dblack
face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:12.0pt;line-height:150%;
font-family:Ebrima;color:black;font-weight:bold'>How to deal with =
Conflict<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:8.9pt;
=
margin-bottom:0in;margin-left:11.25pt;margin-bottom:.0001pt;text-align:ju=
stify;
text-indent:-11.25pt;line-height:150%;mso-list:l0 level1 lfo15'><![if =
!supportLists]><font
size=3D3 color=3Dblack face=3DWingdings><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
line-height:150%;font-family:Wingdings;color:black'><span =
style=3D'mso-list:
Ignore'>ü<font size=3D1 face=3D"Times New Roman"><span =
style=3D'font:7.0pt "Times New Roman"'>
</span></font></span></span></font><![endif]><b><font size=3D3 =
color=3Dblack
face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:12.0pt;line-height:150%;
font-family:Ebrima;color:black;font-weight:bold'>Exercise 3. Conflict =
Mod
Analysis<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:8.9pt;
=
margin-bottom:0in;margin-left:11.25pt;margin-bottom:.0001pt;text-align:ju=
stify;
text-indent:-11.25pt;line-height:150%;mso-list:l0 level1 lfo15'><![if =
!supportLists]><font
size=3D3 color=3Dblack face=3DWingdings><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
line-height:150%;font-family:Wingdings;color:black'><span =
style=3D'mso-list:
Ignore'>ü<font size=3D1 face=3D"Times New Roman"><span =
style=3D'font:7.0pt "Times New Roman"'>
</span></font></span></span></font><![endif]><b><font size=3D3 =
color=3Dblack
face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:12.0pt;line-height:150%;
font-family:Ebrima;color:black;font-weight:bold'>Negotiating =
tactics<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:8.9pt;
=
margin-bottom:0in;margin-left:11.25pt;margin-bottom:.0001pt;text-align:ju=
stify;
text-indent:-11.25pt;line-height:150%;mso-list:l0 level1 lfo15'><![if =
!supportLists]><font
size=3D3 color=3Dblack face=3DWingdings><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
line-height:150%;font-family:Wingdings;color:black'><span =
style=3D'mso-list:
Ignore'>ü<font size=3D1 face=3D"Times New Roman"><span =
style=3D'font:7.0pt "Times New Roman"'>
</span></font></span></span></font><![endif]><b><font size=3D3 =
color=3Dblack
face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:12.0pt;line-height:150%;
font-family:Ebrima;color:black;font-weight:bold'>Negotiating with a =
customer
which you can’t afford to lose<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:8.9pt;
=
margin-bottom:0in;margin-left:11.25pt;margin-bottom:.0001pt;text-align:ju=
stify;
text-indent:-11.25pt;line-height:150%;mso-list:l0 level1 lfo15'><![if =
!supportLists]><font
size=3D3 color=3Dblack face=3DWingdings><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
line-height:150%;font-family:Wingdings;color:black'><span =
style=3D'mso-list:
Ignore'>ü<font size=3D1 face=3D"Times New Roman"><span =
style=3D'font:7.0pt "Times New Roman"'>
</span></font></span></span></font><![endif]><b><font size=3D3 =
color=3Dblack
face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:12.0pt;line-height:150%;
font-family:Ebrima;color:black;font-weight:bold'>The 40 most common =
mistakes
in negotiation <o:p></o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:8.9pt;
=
margin-bottom:0in;margin-left:11.25pt;margin-bottom:.0001pt;text-align:ju=
stify;
text-indent:-11.25pt;line-height:150%;mso-list:l0 level1 lfo15'><![if =
!supportLists]><font
size=3D3 color=3Dblack face=3DWingdings><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
line-height:150%;font-family:Wingdings;color:black'><span =
style=3D'mso-list:
Ignore'>ü<font size=3D1 face=3D"Times New Roman"><span =
style=3D'font:7.0pt "Times New Roman"'>
</span></font></span></span></font><![endif]><b><font size=3D3 =
color=3Dblack
face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:12.0pt;line-height:150%;
font-family:Ebrima;color:black;font-weight:bold'>The closing =
stages<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:8.9pt;
=
margin-bottom:0in;margin-left:11.25pt;margin-bottom:.0001pt;text-align:ju=
stify;
text-indent:-11.25pt;line-height:150%;mso-list:l0 level1 lfo15'><![if =
!supportLists]><font
size=3D3 color=3Dblack face=3DWingdings><span lang=3DEN-IN =
style=3D'font-size:12.0pt;
line-height:150%;font-family:Wingdings;color:black'><span =
style=3D'mso-list:
Ignore'>ü<font size=3D1 face=3D"Times New Roman"><span =
style=3D'font:7.0pt "Times New Roman"'>
</span></font></span></span></font><![endif]><b><font size=3D3 =
color=3Dblack
face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:12.0pt;line-height:150%;
font-family:Ebrima;color:black;font-weight:bold'>Dealing with =
price<o:p></o:p></span></font></b></p>
<p class=3DDefault =
style=3D'margin-right:3.65pt;text-align:justify'><b><font
size=3D3 color=3Dblack face=3DEbrima><span =
style=3D'font-size:12.0pt;font-family:
Ebrima;font-weight:bold'><o:p> </o:p></span></font></b></p>
</td>
</tr>
<tr height=3D12 style=3D'height:8.95pt'>
<td width=3D742 colspan=3D3 height=3D12 =
style=3D'width:556.25pt;border:double windowtext 1.5pt;
background:transparent;padding:.75pt .75pt .75pt .75pt;height:8.95pt'>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:8.9pt;
=
margin-bottom:0in;margin-left:11.25pt;margin-bottom:.0001pt;text-align:ju=
stify;
text-indent:0in'><b><font size=3D5 face=3DEbrima><span lang=3DEN-IN
=
style=3D'font-size:16.0pt;font-family:Ebrima;font-weight:bold'>CourseR=
17;s
time structure:</span></font></b><font face=3DEbrima><span =
lang=3DEN-IN
style=3D'font-family:Ebrima'><o:p></o:p></span></font></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:8.9pt;
=
margin-bottom:0in;margin-left:11.25pt;margin-bottom:.0001pt;text-align:ju=
stify;
text-indent:0in'><b><font size=3D4 face=3DEbrima><span lang=3DEN-IN
style=3D'font-size:14.0pt;font-family:Ebrima;font-weight:bold'>Webinar =
Starts 11.00
am, Break – 01.30 pm to 02.00 =
pm<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:8.9pt;
=
margin-bottom:0in;margin-left:11.25pt;margin-bottom:.0001pt;text-align:ju=
stify;
text-indent:0in'><b><font size=3D5 color=3D"#1f497d" =
face=3DEbrima><span
lang=3DEN-IN =
style=3D'font-size:16.0pt;font-family:Ebrima;color:#1F497D;
font-weight:bold'>Pre-requisites</span></font></b><font size=3D5 =
color=3D"#1f497d"
face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:18.0pt;font-family:Ebrima;
color:#1F497D'><br>
</span></font><font color=3D"#1f497d" face=3DEbrima><span lang=3DEN-IN
style=3D'font-family:Ebrima;color:#1F497D'>You should have good =
internet
connection and good quality headphone/speaker set with Laptop / =
Desktop. You
should have notepad/pen to note down important =
points.</span></font><font
size=3D4 face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:14.0pt;font-family:Ebrima'><o:p></o:p></span></font></=
p>
</td>
</tr>
<tr height=3D12 style=3D'height:8.95pt'>
<td width=3D742 colspan=3D3 height=3D12 =
style=3D'width:556.25pt;border:double windowtext 1.5pt;
background:transparent;padding:.75pt .75pt .75pt .75pt;height:8.95pt'>
<p class=3DMsoNormal style=3D'margin-right:8.9pt'><b><font size=3D5 =
color=3D"#1f497d"
face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:16.0pt;font-family:Ebrima;
color:#1F497D;font-weight:bold'>How To Register =
<o:p></o:p></span></font></b></p>
<table class=3DMsoNormalTable border=3D1 cellspacing=3D0 =
cellpadding=3D0
style=3D'margin-left:24.65pt;border-collapse:collapse;border:none'>
<tr height=3D68 style=3D'height:50.7pt'>
<td width=3D369 height=3D68 style=3D'width:276.45pt;border:double =
windowtext 1.5pt;
padding:0in 5.4pt 0in 5.4pt;height:50.7pt'>
<p class=3DMsoNormal align=3Dcenter =
style=3D'margin-right:8.9pt;text-align:center'><b><u><font
size=3D4 color=3D"#002060" face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:14.0pt;
font-family:Ebrima;color:#002060;font-weight:bold'>Fee Structure :- =
<o:p></o:p></span></font></u></b></p>
<p class=3DMsoNormal align=3Dcenter =
style=3D'margin-right:8.9pt;text-align:center'><b><u><font
size=3D4 color=3D"#002060" face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:14.0pt;
font-family:Ebrima;color:#002060;font-weight:bold'>Per participant =
per Topics<o:p></o:p></span></font></u></b></p>
</td>
<td width=3D151 height=3D68 style=3D'width:113.4pt;border:double =
windowtext 1.5pt;
border-left:none;padding:0in 5.4pt 0in 5.4pt;height:50.7pt'>
<p class=3DMsoNormal align=3Dcenter =
style=3D'margin-right:8.9pt;text-align:center'><b><font
size=3D4 color=3D"#002060" face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:14.0pt;
font-family:Ebrima;color:#002060;font-weight:bold'>Rs. =
3000/-<u><o:p></o:p></u></span></font></b></p>
</td>
<td width=3D132 height=3D68 style=3D'width:99.25pt;border:double =
windowtext 1.5pt;
border-left:none;padding:0in 5.4pt 0in 5.4pt;height:50.7pt'>
<p class=3DMsoNormal align=3Dcenter =
style=3D'margin-right:8.9pt;text-align:center'><b><u><font
size=3D4 color=3D"#002060" face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:14.0pt;
font-family:Ebrima;color:#002060;font-weight:bold'>USD $ =
60<o:p></o:p></span></font></u></b></p>
</td>
</tr>
</table>
<p class=3DMsoNormal style=3D'margin-right:8.9pt'><font size=3D4 =
color=3D"#1f497d"
face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:14.0pt;font-family:Ebrima;
color:#1F497D'>18% GST is applicable<o:p></o:p></span></font></p>
<p class=3DMsoNormal style=3D'margin-right:8.9pt'><font size=3D4 =
color=3D"#1f497d"
face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:14.0pt;font-family:Ebrima;
color:#1F497D'>> Mode of Payment: NEFT /Paytm / Credit =
Card<o:p></o:p></span></font></p>
<p class=3DMsoNormal style=3D'margin-right:8.9pt'><font size=3D4 =
color=3D"#1f497d"
face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:14.0pt;font-family:Ebrima;
color:#1F497D'>> Cheque favouring <b><span =
style=3D'font-weight:bold'>GFORD
Institute of Management Pvt Ltd </span></b>payable at <st1:City =
w:st=3D"on"><st1:place
w:st=3D"on">New =
Delhi</st1:place></st1:City>.<o:p></o:p></span></font></p>
<p class=3DMsoNormal style=3D'margin-right:8.9pt'><font size=3D4 =
color=3D"#1f497d"
face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:14.0pt;font-family:Ebrima;
color:#1F497D'>> Fees include certificate of participation & =
Course
Material.<o:p></o:p></span></font></p>
<p class=3DMsoNormal style=3D'margin-right:8.9pt'><font size=3D4 =
color=3D"#1f497d"
face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:14.0pt;font-family:Ebrima;
color:#1F497D'>*Terms & Conditions apply</span></font><font =
size=3D4
color=3D"#1f497d" face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:14.0pt;
font-family:Ebrima;color:#1F497D'> <o:p></o:p></span></font></p>
<p class=3DMsoNormal style=3D'margin-right:8.9pt'><b><font size=3D4 =
color=3D"#1f497d"
face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:14.0pt;font-family:Ebrima;
color:#1F497D;font-weight:bold'> </span></font></b><font size=3D4
color=3D"#1f497d" face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:14.0pt;
font-family:Ebrima;color:#1F497D'><o:p></o:p></span></font></p>
<p class=3DMsoNormal style=3D'margin-right:8.9pt'><b><font size=3D4 =
color=3D"#1f497d"
face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:14.0pt;font-family:Ebrima;
color:#1F497D;font-weight:bold'>Best regards</span></font></b><font =
size=3D4
color=3D"#1f497d" face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:14.0pt;
font-family:Ebrima;color:#1F497D'><o:p></o:p></span></font></p>
<p class=3DMsoNormal style=3D'margin-right:8.9pt'><b><font size=3D4 =
color=3D"#1f497d"
face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:14.0pt;font-family:Ebrima;
color:#1F497D;font-weight:bold'>For GFORD Institute of Management Pvt =
Ltd</span></font></b><font
size=3D4 color=3D"#1f497d" face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:14.0pt;
font-family:Ebrima;color:#1F497D'><o:p></o:p></span></font></p>
<p class=3DMsoNormal style=3D'margin-right:8.9pt'><b><font size=3D4 =
color=3D"#1f497d"
face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:14.0pt;font-family:Ebrima;
color:#1F497D;font-weight:bold'>Akash Verma</span></font></b><font =
size=3D4
color=3D"#1f497d" face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:14.0pt;
font-family:Ebrima;color:#1F497D'><o:p></o:p></span></font></p>
<p class=3DMsoNormal style=3D'margin-right:8.9pt'><b><font size=3D4 =
color=3D"#1f497d"
face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:14.0pt;font-family:Ebrima;
=
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