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Content preview: Webinars on Conflict Management Communication Skills
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Subject: ***SPAM*** Webinar on Conflict Management and Communication Skills by Suresh Gopalaswamy (Visiting Faculty at IIM)
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Webinars on
Conflict Management
Communication Skills
On
15th September 2020
(11:00 am to 02.00 pm)
On
15th September 2020
(03:00 pm to 06.00 pm)
By
Mr. Suresh Gopalaswamy
Visiting Faculty at IIM & Senior Advisor
Conflict and Communication an inevitable part of work life. Effective
leaders ensure smooth functioning and unhindered organizational growth
through conflict management skills. Participants will be equipped to handle
resolve conflicts and Communication quickly and efficiently. Find workable
solutions to team and organizational disputes. Design and manage the
mediation process and facilitate negotiations to resolve workplace conflict.
Advise others on the features and uses of other effective conflicts and
Communication resolution techniques
Who should attend?
This is an advanced course designed for everyone across functions beyond who
deal with several internal as well as external groups and need to influence
outcomes. It covers both simple one on one deals as well as complex
negotiation with multiple groups.
It helps identify the individual negotiating and influencing styles to help
the individual to fine tune the style for best results.
Contents for
Conflict Management
* Introduction and Icebreaker
* Expectation Mapping
* Context Setting for the Program
* What is conflict Management
* Five conflict management styles
* The 4 types of conflict
* 5 Causes of conflict
* Techniques and Best Practices
* Mediation process
* Mediation and Leadership
* Difficult Conversations
* Conflict Transformation
Contents for
Communication Skills
* Key Communication Skills:
* Listening Skills
* Feedback Skill
* Communicating to Influence
* Persuading vs Influencing
* Recognizing Communication Styles
* Your communication Style?
* Style Flexing
* Body Language
* Recap
* Tying up Communication and Conflict resolution
Profile of Faculty
Mr. Suresh Gopalaswamy
Visiting Faculty at IIM & Senior Advisor
Experience of 20+ years in Behavioral and Functional Training, Profit Centre
Operations and Sales & Distribution Management. Have facilitated and coached
clients from wide range of industries. Retired from HUL as Senior Manager
Channel Operations. Currently operating from Bangalore, Kolkata and Delhi.
Mr. Suresh is Guest Faculty at IIM-C for MDC programs for Senior management
as well as ISS probationers
Mr. Gopalaswamy has Diplomas in Management, HR Management, Change management
and a certification in Storytelling. Mr. Gopalaswamy's area of expertise
include Sales Management, selling techniques, Business Partner Management,
Lead Management, Train the Trainer, Competency Mapping & Development,
Business Story Telling, Change Management, Execution Skills among many
others.
Mr. Gopalaswamy has a wide Industry/Functional Experience / exposure Sector
exposure: Manufacturing, Heavy Engineering, Industrial Products, Automobile,
Automobile Parts, Oil and Gas, PSUs, Energy, Electricity Supply,
Infrastructure, Paints, Adhesives, FMCG, Consumer Durables, Hospitality,
Health Care, Fashion, Music Sales, Appliances, Real Estate, Projects,
Telecom, IT, Banking, Jewelry.
Course's time structure:
Session Starts - 11:00am, 30mins Break Included
Pre-requisites
You should have good internet connection and good quality headphone/speaker
set with Laptop / Desktop.
You should have notepad/pen to note down important points.
How to Register:
Fees: per person per webinar
Rs. 4500/-
Fees: per person both webinar
Rs. 9000 /-
18 % GST is applicable
> Please write to gcmseminars@yahoo.com
> Call Mr. Rakesh Singh- 9711114779 / 8929596899
For Whatsapp Query- 09540012349
> Mode of Payment: NEFT /Paytm / Credit Card
> Cheque favouring GCM Worldwide payable at New Delhi.
> Fees include certificate of participation & Course Material.
*Terms & Conditions apply.
GCM Worldwide
To keep receiving our regular Mailers in inbox.
Add us to your address book.
For unsubscribe from the mailing list, please mail us on gcmgford@yahoo.com.
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</head>
<body lang=3DEN-US link=3Dblue vlink=3Dpurple>
<div class=3DSection1>
<div align=3Dcenter>
<table class=3DMsoNormalTable border=3D1 cellspacing=3D1 cellpadding=3D0 =
width=3D732
bgcolor=3D"#EEECE1" =
style=3D'width:548.9pt;background:#EEECE1;border-top:outset;
=
border-left:outset;border-bottom:inset;border-right:inset;border-color:#0=
070C0;
border-width:1.0pt'>
<tr height=3D43 style=3D'height:32.5pt'>
<td width=3D730 colspan=3D2 height=3D43 =
style=3D'width:547.5pt;border:solid windowtext 1.0pt;
border-top:inset #0070C0 1.0pt;background:transparent;padding:.75pt =
.75pt .75pt .75pt;
height:32.5pt'>
<p class=3DMsoNormal align=3Dcenter =
style=3D'mso-margin-top-alt:0in;margin-right:
=
1.7pt;margin-bottom:0in;margin-left:4.05pt;margin-bottom:.0001pt;text-ali=
gn:
center;text-indent:0in'><b><font size=3D5 face=3DArial><span =
style=3D'font-size:
20.0pt;font-family:Arial;font-weight:bold'>Webinars =
on<o:p></o:p></span></font></b></p>
</td>
</tr>
<tr height=3D43 style=3D'height:32.5pt'>
<td width=3D365 height=3D43 bgcolor=3D"#8DB3E2" =
style=3D'width:273.4pt;border:solid windowtext 1.0pt;
border-top:inset #0070C0 1.0pt;background:#8DB3E2;padding:.75pt .75pt =
.75pt .75pt;
height:32.5pt'>
<p class=3DMsoNormal align=3Dcenter =
style=3D'mso-margin-top-alt:0in;margin-right:
=
1.7pt;margin-bottom:0in;margin-left:4.05pt;margin-bottom:.0001pt;text-ali=
gn:
center;text-indent:0in'><b><font size=3D5 face=3DArial><span =
style=3D'font-size:
17.0pt;font-family:Arial;font-weight:bold'>Conflict =
Management</span></font></b><b><font
size=3D5 face=3DArial><span =
style=3D'font-size:20.0pt;font-family:Arial;font-weight:
bold'><o:p></o:p></span></font></b></p>
</td>
<td width=3D365 height=3D43 bgcolor=3D"#FBD4B4" =
style=3D'width:273.4pt;border:solid windowtext 1.0pt;
border-top:inset #0070C0 1.0pt;background:#FBD4B4;padding:.75pt .75pt =
.75pt .75pt;
height:32.5pt'>
<p class=3DMsoNormal align=3Dcenter =
style=3D'mso-margin-top-alt:0in;margin-right:
=
1.7pt;margin-bottom:0in;margin-left:4.05pt;margin-bottom:.0001pt;text-ali=
gn:
center;text-indent:0in'><b><i><font size=3D5 face=3DArial><span =
style=3D'font-size:
=
18.0pt;font-family:Arial;font-weight:bold;font-style:italic'>Communicatio=
n
Skills</span></font></i></b><b><font size=3D5 face=3DArial><span =
lang=3DEN-IN
=
style=3D'font-size:20.0pt;font-family:Arial;font-weight:bold'><o:p></o:p>=
</span></font></b></p>
</td>
</tr>
<tr height=3D4 style=3D'height:2.75pt'>
<td width=3D365 height=3D4 bgcolor=3D"#8DB3E2" =
style=3D'width:273.4pt;border:solid windowtext 1.0pt;
background:#8DB3E2;padding:.75pt .75pt .75pt .75pt;height:2.75pt'>
<p class=3DMsoNormal align=3Dcenter =
style=3D'text-align:center'><b><font size=3D5
face=3DArial><span lang=3DEN-IN =
style=3D'font-size:16.0pt;font-family:Arial;
font-weight:bold'>On<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal align=3Dcenter =
style=3D'text-align:center'><b><font size=3D5
face=3DArial><span lang=3DEN-IN =
style=3D'font-size:16.0pt;font-family:Arial;
font-weight:bold'>15<sup>th</sup> September 2020 =
<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal align=3Dcenter =
style=3D'text-align:center'><b><font size=3D5
face=3DArial><span lang=3DEN-IN =
style=3D'font-size:16.0pt;font-family:Arial;
font-weight:bold'>(11:00 am to 02.00 =
pm)<o:p></o:p></span></font></b></p>
</td>
<td width=3D365 height=3D4 bgcolor=3D"#FBD4B4" =
style=3D'width:273.4pt;border:solid windowtext 1.0pt;
background:#FBD4B4;padding:.75pt .75pt .75pt .75pt;height:2.75pt'>
<p class=3DMsoNormal align=3Dcenter =
style=3D'text-align:center'><b><font size=3D5
face=3DArial><span lang=3DEN-IN =
style=3D'font-size:16.0pt;font-family:Arial;
font-weight:bold'>On<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal align=3Dcenter =
style=3D'text-align:center'><b><font size=3D5
face=3DArial><span lang=3DEN-IN =
style=3D'font-size:16.0pt;font-family:Arial;
font-weight:bold'>15<sup>th</sup> September 2020 =
<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal align=3Dcenter =
style=3D'text-align:center'><b><font size=3D5
face=3DArial><span lang=3DEN-IN =
style=3D'font-size:16.0pt;font-family:Arial;
font-weight:bold'>(03:00 pm to 06.00 =
pm)<o:p></o:p></span></font></b></p>
</td>
</tr>
<tr height=3D4 style=3D'height:2.75pt'>
<td width=3D730 colspan=3D2 height=3D4 =
style=3D'width:547.5pt;border:solid windowtext 1.0pt;
background:transparent;padding:.75pt .75pt .75pt .75pt;height:2.75pt'>
<p class=3DMsoNormal align=3Dcenter =
style=3D'mso-margin-top-alt:0in;margin-right:
=
1.7pt;margin-bottom:0in;margin-left:4.05pt;margin-bottom:.0001pt;text-ali=
gn:
center;text-indent:0in'><b><font size=3D4 face=3DArial><span =
style=3D'font-size:
=
14.0pt;font-family:Arial;font-weight:bold'>By<o:p></o:p></span></font></b=
></p>
<p class=3DMsoNormal align=3Dcenter =
style=3D'text-align:center'><b><font size=3D5
face=3DArial><span lang=3DEN-IN =
style=3D'font-size:16.0pt;font-family:Arial;
font-weight:bold'>Mr. Suresh Gopalaswamy =
<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal align=3Dcenter =
style=3D'text-align:center'><b><font size=3D4
face=3DArial><span =
style=3D'font-size:15.0pt;font-family:Arial;font-weight:bold'>Visiting
Faculty at IIM & Senior Advisor</span></font></b><b><font size=3D5
face=3DArial><span lang=3DEN-IN =
style=3D'font-size:16.0pt;font-family:Arial;
font-weight:bold'><o:p></o:p></span></font></b></p>
</td>
</tr>
<tr height=3D4 style=3D'height:2.75pt'>
<td width=3D730 colspan=3D2 height=3D4 =
style=3D'width:547.5pt;border:solid windowtext 1.0pt;
background:transparent;padding:.75pt .75pt .75pt .75pt;height:2.75pt'>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:1.7pt;
=
margin-bottom:0in;margin-left:4.05pt;margin-bottom:.0001pt;text-align:jus=
tify;
text-indent:0in'><font size=3D3 face=3DArial><span =
style=3D'font-size:12.0pt;
font-family:Arial'>Conflict and Communication an inevitable part of =
work
life. Effective leaders ensure smooth functioning and unhindered
organizational growth through conflict management skills. Participants =
will
be equipped to handle resolve conflicts and Communication quickly and
efficiently. Find workable solutions to team and organizational =
disputes.
Design and manage the mediation process and facilitate negotiations to
resolve workplace conflict. Advise others on the features and uses of =
other
effective conflicts and Communication resolution =
techniques</span></font><b><font
size=3D4 face=3DArial><span =
style=3D'font-size:14.0pt;font-family:Arial;font-weight:
bold'><o:p></o:p></span></font></b></p>
</td>
</tr>
<tr height=3D4 style=3D'height:2.75pt'>
<td width=3D730 colspan=3D2 height=3D4 =
style=3D'width:547.5pt;border:solid windowtext 1.0pt;
background:transparent;padding:.75pt .75pt .75pt .75pt;height:2.75pt'>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:4.3pt;
=
margin-bottom:0in;margin-left:4.3pt;margin-bottom:.0001pt;text-align:just=
ify;
text-indent:0in'><b><font size=3D4 face=3DArial><span =
style=3D'font-size:14.0pt;
font-family:Arial;font-weight:bold'>Who should =
attend?<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:4.3pt;
=
margin-bottom:0in;margin-left:4.3pt;margin-bottom:.0001pt;text-align:just=
ify;
text-indent:0in'><font size=3D3 face=3DArial><span =
style=3D'font-size:12.0pt;
font-family:Arial'>This is an advanced course designed for everyone =
across
functions beyond who deal with several internal as well as external =
groups
and need to influence outcomes. It covers both simple one on one deals =
as
well as complex negotiation with multiple =
groups.<o:p></o:p></span></font></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:4.3pt;
=
margin-bottom:0in;margin-left:4.3pt;margin-bottom:.0001pt;text-align:just=
ify;
text-indent:0in'><font size=3D3 face=3DArial><span =
style=3D'font-size:12.0pt;
font-family:Arial'>It helps identify the individual negotiating and
influencing styles to help the individual to fine tune the style for =
best
results.<o:p></o:p></span></font></p>
</td>
</tr>
<tr height=3D3 style=3D'height:2.0pt'>
<td width=3D365 height=3D3 bgcolor=3D"#8DB3E2" =
style=3D'width:273.4pt;border:solid windowtext 1.0pt;
border-bottom:none;background:#8DB3E2;padding:.75pt .75pt .75pt .75pt;
height:2.0pt'>
<p class=3DMsoNormal align=3Dcenter =
style=3D'mso-margin-top-alt:0in;margin-right:
=
4.3pt;margin-bottom:0in;margin-left:0in;margin-bottom:.0001pt;text-align:=
center;text-indent:0in;line-height:115%'><b><font size=3D5 =
face=3DArial><span
=
style=3D'font-size:16.0pt;line-height:115%;font-family:Arial;font-weight:=
bold'>Contents
for <o:p></o:p></span></font></b></p>
<p class=3DMsoNormal align=3Dcenter =
style=3D'mso-margin-top-alt:0in;margin-right:
=
4.3pt;margin-bottom:0in;margin-left:0in;margin-bottom:.0001pt;text-align:=
center;text-indent:0in;line-height:115%'><b><font size=3D5 =
face=3DArial><span
=
style=3D'font-size:16.0pt;line-height:115%;font-family:Arial;font-weight:=
bold'>Conflict
Management</span></font></b><b><font size=3D3 face=3DEbrima><span
=
style=3D'font-size:12.0pt;line-height:115%;font-family:Ebrima;font-weight=
:bold'><o:p></o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:4.3pt;
=
margin-bottom:0in;margin-left:25.55pt;margin-bottom:.0001pt;text-align:ju=
stify;
text-indent:-.25in;line-height:115%;mso-list:l5 level1 lfo21'><![if =
!supportLists]><font
size=3D5 face=3DWingdings><span =
style=3D'font-size:16.0pt;line-height:115%;
font-family:Wingdings'><span style=3D'mso-list:Ignore'>Ø<font =
size=3D1
face=3D"Times New Roman"><span style=3D'font:7.0pt "Times New =
Roman"'>
</span></font></span></span></font><![endif]><b><font size=3D4 =
face=3DEbrima><span
=
style=3D'font-size:14.0pt;line-height:115%;font-family:Ebrima;font-weight=
:bold'>Introduction
and Icebreaker<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:4.3pt;
=
margin-bottom:0in;margin-left:25.55pt;margin-bottom:.0001pt;text-align:ju=
stify;
text-indent:-.25in;line-height:115%;mso-list:l5 level1 lfo21'><![if =
!supportLists]><font
size=3D5 face=3DWingdings><span =
style=3D'font-size:16.0pt;line-height:115%;
font-family:Wingdings'><span style=3D'mso-list:Ignore'>Ø<font =
size=3D1
face=3D"Times New Roman"><span style=3D'font:7.0pt "Times New =
Roman"'>
</span></font></span></span></font><![endif]><b><font size=3D4 =
face=3DEbrima><span
=
style=3D'font-size:14.0pt;line-height:115%;font-family:Ebrima;font-weight=
:bold'>Expectation
Mapping<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:4.3pt;
=
margin-bottom:0in;margin-left:25.55pt;margin-bottom:.0001pt;text-align:ju=
stify;
text-indent:-.25in;line-height:115%;mso-list:l5 level1 lfo21'><![if =
!supportLists]><font
size=3D5 face=3DWingdings><span =
style=3D'font-size:16.0pt;line-height:115%;
font-family:Wingdings'><span style=3D'mso-list:Ignore'>Ø<font =
size=3D1
face=3D"Times New Roman"><span style=3D'font:7.0pt "Times New =
Roman"'>
</span></font></span></span></font><![endif]><b><font size=3D4 =
face=3DEbrima><span
=
style=3D'font-size:14.0pt;line-height:115%;font-family:Ebrima;font-weight=
:bold'>Context
Setting for the Program <o:p></o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:4.3pt;
=
margin-bottom:0in;margin-left:25.55pt;margin-bottom:.0001pt;text-align:ju=
stify;
text-indent:-.25in;line-height:115%;mso-list:l5 level1 lfo21'><![if =
!supportLists]><font
size=3D5 face=3DWingdings><span =
style=3D'font-size:16.0pt;line-height:115%;
font-family:Wingdings'><span style=3D'mso-list:Ignore'>Ø<font =
size=3D1
face=3D"Times New Roman"><span style=3D'font:7.0pt "Times New =
Roman"'>
</span></font></span></span></font><![endif]><b><font size=3D4 =
face=3DEbrima><span
=
style=3D'font-size:14.0pt;line-height:115%;font-family:Ebrima;font-weight=
:bold'>What
is conflict Management<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:4.3pt;
=
margin-bottom:0in;margin-left:25.55pt;margin-bottom:.0001pt;text-align:ju=
stify;
text-indent:-.25in;line-height:115%;mso-list:l5 level1 lfo21'><![if =
!supportLists]><font
size=3D5 face=3DWingdings><span =
style=3D'font-size:16.0pt;line-height:115%;
font-family:Wingdings'><span style=3D'mso-list:Ignore'>Ø<font =
size=3D1
face=3D"Times New Roman"><span style=3D'font:7.0pt "Times New =
Roman"'>
</span></font></span></span></font><![endif]><b><font size=3D4 =
face=3DEbrima><span
=
style=3D'font-size:14.0pt;line-height:115%;font-family:Ebrima;font-weight=
:bold'>Five
conflict management styles<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:4.3pt;
=
margin-bottom:0in;margin-left:25.55pt;margin-bottom:.0001pt;text-align:ju=
stify;
text-indent:-.25in;line-height:115%;mso-list:l5 level1 lfo21'><![if =
!supportLists]><font
size=3D5 face=3DWingdings><span =
style=3D'font-size:16.0pt;line-height:115%;
font-family:Wingdings'><span style=3D'mso-list:Ignore'>Ø<font =
size=3D1
face=3D"Times New Roman"><span style=3D'font:7.0pt "Times New =
Roman"'>
</span></font></span></span></font><![endif]><b><font size=3D4 =
face=3DEbrima><span
=
style=3D'font-size:14.0pt;line-height:115%;font-family:Ebrima;font-weight=
:bold'>The
4 types of conflict<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:4.3pt;
=
margin-bottom:0in;margin-left:25.55pt;margin-bottom:.0001pt;text-align:ju=
stify;
text-indent:-.25in;line-height:115%;mso-list:l5 level1 lfo21'><![if =
!supportLists]><font
size=3D5 face=3DWingdings><span =
style=3D'font-size:16.0pt;line-height:115%;
font-family:Wingdings'><span style=3D'mso-list:Ignore'>Ø<font =
size=3D1
face=3D"Times New Roman"><span style=3D'font:7.0pt "Times New =
Roman"'>
</span></font></span></span></font><![endif]><b><font size=3D4 =
face=3DEbrima><span
=
style=3D'font-size:14.0pt;line-height:115%;font-family:Ebrima;font-weight=
:bold'>5
Causes of conflict<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:4.3pt;
=
margin-bottom:0in;margin-left:25.55pt;margin-bottom:.0001pt;text-align:ju=
stify;
text-indent:-.25in;line-height:115%;mso-list:l5 level1 lfo21'><![if =
!supportLists]><font
size=3D5 face=3DWingdings><span =
style=3D'font-size:16.0pt;line-height:115%;
font-family:Wingdings'><span style=3D'mso-list:Ignore'>Ø<font =
size=3D1
face=3D"Times New Roman"><span style=3D'font:7.0pt "Times New =
Roman"'>
</span></font></span></span></font><![endif]><b><font size=3D4 =
face=3DEbrima><span
=
style=3D'font-size:14.0pt;line-height:115%;font-family:Ebrima;font-weight=
:bold'>Techniques
and Best Practices<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:4.3pt;
=
margin-bottom:0in;margin-left:25.55pt;margin-bottom:.0001pt;text-align:ju=
stify;
text-indent:-.25in;line-height:115%;mso-list:l5 level1 lfo21'><![if =
!supportLists]><font
size=3D5 face=3DWingdings><span =
style=3D'font-size:16.0pt;line-height:115%;
font-family:Wingdings'><span style=3D'mso-list:Ignore'>Ø<font =
size=3D1
face=3D"Times New Roman"><span style=3D'font:7.0pt "Times New =
Roman"'>
</span></font></span></span></font><![endif]><b><font size=3D4 =
face=3DEbrima><span
=
style=3D'font-size:14.0pt;line-height:115%;font-family:Ebrima;font-weight=
:bold'>Mediation
process<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:4.3pt;
=
margin-bottom:0in;margin-left:25.55pt;margin-bottom:.0001pt;text-align:ju=
stify;
text-indent:-.25in;line-height:115%;mso-list:l5 level1 lfo21'><![if =
!supportLists]><font
size=3D5 face=3DWingdings><span =
style=3D'font-size:16.0pt;line-height:115%;
font-family:Wingdings'><span style=3D'mso-list:Ignore'>Ø<font =
size=3D1
face=3D"Times New Roman"><span style=3D'font:7.0pt "Times New =
Roman"'>
</span></font></span></span></font><![endif]><b><font size=3D4 =
face=3DEbrima><span
=
style=3D'font-size:14.0pt;line-height:115%;font-family:Ebrima;font-weight=
:bold'>Mediation
and Leadership<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:4.3pt;
=
margin-bottom:0in;margin-left:25.55pt;margin-bottom:.0001pt;text-align:ju=
stify;
text-indent:-.25in;line-height:115%;mso-list:l5 level1 lfo21'><![if =
!supportLists]><font
size=3D5 face=3DWingdings><span =
style=3D'font-size:16.0pt;line-height:115%;
font-family:Wingdings'><span style=3D'mso-list:Ignore'>Ø<font =
size=3D1
face=3D"Times New Roman"><span style=3D'font:7.0pt "Times New =
Roman"'>
</span></font></span></span></font><![endif]><b><font size=3D4 =
face=3DEbrima><span
=
style=3D'font-size:14.0pt;line-height:115%;font-family:Ebrima;font-weight=
:bold'>Difficult
Conversations<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:4.3pt;
=
margin-bottom:0in;margin-left:25.55pt;margin-bottom:.0001pt;text-align:ju=
stify;
text-indent:-.25in;line-height:115%;mso-list:l5 level1 lfo21'><![if =
!supportLists]><font
size=3D5 face=3DWingdings><span =
style=3D'font-size:16.0pt;line-height:115%;
font-family:Wingdings'><span style=3D'mso-list:Ignore'>Ø<font =
size=3D1
face=3D"Times New Roman"><span style=3D'font:7.0pt "Times New =
Roman"'>
</span></font></span></span></font><![endif]><b><font size=3D4 =
face=3DEbrima><span
=
style=3D'font-size:14.0pt;line-height:115%;font-family:Ebrima;font-weight=
:bold'>Conflict
Transformation<o:p></o:p></span></font></b></p>
</td>
<td width=3D365 height=3D3 bgcolor=3D"#FBD4B4" =
style=3D'width:273.4pt;border:solid windowtext 1.0pt;
border-bottom:none;background:#FBD4B4;padding:.75pt .75pt .75pt .75pt;
height:2.0pt'>
<p class=3DMsoNormal align=3Dcenter =
style=3D'mso-margin-top-alt:0in;margin-right:
=
4.3pt;margin-bottom:0in;margin-left:0in;margin-bottom:.0001pt;text-align:=
center;text-indent:0in;line-height:115%'><b><font size=3D5 =
face=3DArial><span
=
style=3D'font-size:17.0pt;line-height:115%;font-family:Arial;font-weight:=
bold'>Contents
for <o:p></o:p></span></font></b></p>
<p class=3DMsoNormal align=3Dcenter =
style=3D'mso-margin-top-alt:0in;margin-right:
=
4.3pt;margin-bottom:0in;margin-left:0in;margin-bottom:.0001pt;text-align:=
center;text-indent:0in;line-height:115%'><b><i><font size=3D5 =
face=3DArial><span
=
style=3D'font-size:17.0pt;line-height:115%;font-family:Arial;font-weight:=
bold;
font-style:italic'>Communication Skills</span></font></i></b><b><font =
size=3D4
face=3DEbrima><span =
style=3D'font-size:14.0pt;line-height:115%;font-family:Ebrima;
font-weight:bold'><o:p></o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:2.0pt;
=
margin-bottom:0in;margin-left:0in;margin-bottom:.0001pt;text-align:justif=
y;
text-indent:0in'><b><font size=3D1 face=3DEbrima><span lang=3DEN-IN
=
style=3D'font-size:7.0pt;font-family:Ebrima;font-weight:bold'><o:p> =
</o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:4.3pt;
=
margin-bottom:0in;margin-left:25.55pt;margin-bottom:.0001pt;text-align:ju=
stify;
text-indent:-.25in;line-height:115%;mso-list:l5 level1 lfo21'><![if =
!supportLists]><font
size=3D5 face=3DWingdings><span =
style=3D'font-size:16.0pt;line-height:115%;
font-family:Wingdings'><span style=3D'mso-list:Ignore'>Ø<font =
size=3D1
face=3D"Times New Roman"><span style=3D'font:7.0pt "Times New =
Roman"'>
</span></font></span></span></font><![endif]><b><font size=3D4 =
face=3DEbrima><span
=
style=3D'font-size:14.0pt;line-height:115%;font-family:Ebrima;font-weight=
:bold'>Key
Communication Skills:<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:2.0pt;
=
margin-bottom:0in;margin-left:.5in;margin-bottom:.0001pt;text-align:justi=
fy;
text-indent:-.25in;mso-list:l8 level1 lfo22'><![if =
!supportLists]><font
size=3D4 face=3DWingdings><span lang=3DEN-IN =
style=3D'font-size:14.0pt;font-family:
Wingdings'><span style=3D'mso-list:Ignore'>ü<font size=3D1 =
face=3D"Times New Roman"><span
style=3D'font:7.0pt "Times New Roman"'> =
</span></font></span></span></font><![endif]><b><font
size=3D4 face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:14.0pt;font-family:Ebrima;
font-weight:bold'>Listening Skills<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:2.0pt;
=
margin-bottom:0in;margin-left:.5in;margin-bottom:.0001pt;text-align:justi=
fy;
text-indent:-.25in;mso-list:l8 level1 lfo22'><![if =
!supportLists]><font
size=3D4 face=3DWingdings><span lang=3DEN-IN =
style=3D'font-size:14.0pt;font-family:
Wingdings'><span style=3D'mso-list:Ignore'>ü<font size=3D1 =
face=3D"Times New Roman"><span
style=3D'font:7.0pt "Times New Roman"'> =
</span></font></span></span></font><![endif]><b><font
size=3D4 face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:14.0pt;font-family:Ebrima;
font-weight:bold'>Feedback Skill<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:4.3pt;
=
margin-bottom:0in;margin-left:25.55pt;margin-bottom:.0001pt;text-align:ju=
stify;
text-indent:-.25in;line-height:115%;mso-list:l5 level1 lfo21'><![if =
!supportLists]><font
size=3D5 face=3DWingdings><span =
style=3D'font-size:16.0pt;line-height:115%;
font-family:Wingdings'><span style=3D'mso-list:Ignore'>Ø<font =
size=3D1
face=3D"Times New Roman"><span style=3D'font:7.0pt "Times New =
Roman"'>
</span></font></span></span></font><![endif]><b><font size=3D4 =
face=3DEbrima><span
=
style=3D'font-size:14.0pt;line-height:115%;font-family:Ebrima;font-weight=
:bold'>Communicating
to Influence<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:4.3pt;
=
margin-bottom:0in;margin-left:25.55pt;margin-bottom:.0001pt;text-align:ju=
stify;
text-indent:-.25in;line-height:115%;mso-list:l5 level1 lfo21'><![if =
!supportLists]><font
size=3D5 face=3DWingdings><span =
style=3D'font-size:16.0pt;line-height:115%;
font-family:Wingdings'><span style=3D'mso-list:Ignore'>Ø<font =
size=3D1
face=3D"Times New Roman"><span style=3D'font:7.0pt "Times New =
Roman"'>
</span></font></span></span></font><![endif]><b><font size=3D4 =
face=3DEbrima><span
=
style=3D'font-size:14.0pt;line-height:115%;font-family:Ebrima;font-weight=
:bold'>Persuading
vs Influencing<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:4.3pt;
=
margin-bottom:0in;margin-left:25.55pt;margin-bottom:.0001pt;text-align:ju=
stify;
text-indent:-.25in;line-height:115%;mso-list:l5 level1 lfo21'><![if =
!supportLists]><font
size=3D5 face=3DWingdings><span =
style=3D'font-size:16.0pt;line-height:115%;
font-family:Wingdings'><span style=3D'mso-list:Ignore'>Ø<font =
size=3D1
face=3D"Times New Roman"><span style=3D'font:7.0pt "Times New =
Roman"'>
</span></font></span></span></font><![endif]><b><font size=3D4 =
face=3DEbrima><span
=
style=3D'font-size:14.0pt;line-height:115%;font-family:Ebrima;font-weight=
:bold'>Recognizing
Communication Styles<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:4.3pt;
=
margin-bottom:0in;margin-left:25.55pt;margin-bottom:.0001pt;text-align:ju=
stify;
text-indent:-.25in;line-height:115%;mso-list:l5 level1 lfo21'><![if =
!supportLists]><font
size=3D5 face=3DWingdings><span =
style=3D'font-size:16.0pt;line-height:115%;
font-family:Wingdings'><span style=3D'mso-list:Ignore'>Ø<font =
size=3D1
face=3D"Times New Roman"><span style=3D'font:7.0pt "Times New =
Roman"'>
</span></font></span></span></font><![endif]><b><font size=3D4 =
face=3DEbrima><span
=
style=3D'font-size:14.0pt;line-height:115%;font-family:Ebrima;font-weight=
:bold'>Your
communication Style?<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:4.3pt;
=
margin-bottom:0in;margin-left:25.55pt;margin-bottom:.0001pt;text-align:ju=
stify;
text-indent:-.25in;line-height:115%;mso-list:l5 level1 lfo21'><![if =
!supportLists]><font
size=3D5 face=3DWingdings><span =
style=3D'font-size:16.0pt;line-height:115%;
font-family:Wingdings'><span style=3D'mso-list:Ignore'>Ø<font =
size=3D1
face=3D"Times New Roman"><span style=3D'font:7.0pt "Times New =
Roman"'>
</span></font></span></span></font><![endif]><b><font size=3D4 =
face=3DEbrima><span
=
style=3D'font-size:14.0pt;line-height:115%;font-family:Ebrima;font-weight=
:bold'>Style
Flexing<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:4.3pt;
=
margin-bottom:0in;margin-left:25.55pt;margin-bottom:.0001pt;text-align:ju=
stify;
text-indent:-.25in;line-height:115%;mso-list:l5 level1 lfo21'><![if =
!supportLists]><font
size=3D5 face=3DWingdings><span =
style=3D'font-size:16.0pt;line-height:115%;
font-family:Wingdings'><span style=3D'mso-list:Ignore'>Ø<font =
size=3D1
face=3D"Times New Roman"><span style=3D'font:7.0pt "Times New =
Roman"'>
</span></font></span></span></font><![endif]><b><font size=3D4 =
face=3DEbrima><span
=
style=3D'font-size:14.0pt;line-height:115%;font-family:Ebrima;font-weight=
:bold'>Body
Language<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:4.3pt;
=
margin-bottom:0in;margin-left:25.55pt;margin-bottom:.0001pt;text-align:ju=
stify;
text-indent:-.25in;line-height:115%;mso-list:l5 level1 lfo21'><![if =
!supportLists]><font
size=3D5 face=3DWingdings><span =
style=3D'font-size:16.0pt;line-height:115%;
font-family:Wingdings'><span style=3D'mso-list:Ignore'>Ø<font =
size=3D1
face=3D"Times New Roman"><span style=3D'font:7.0pt "Times New =
Roman"'>
</span></font></span></span></font><![endif]><b><font size=3D4 =
face=3DEbrima><span
=
style=3D'font-size:14.0pt;line-height:115%;font-family:Ebrima;font-weight=
:bold'>Recap<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:4.3pt;
=
margin-bottom:0in;margin-left:25.55pt;margin-bottom:.0001pt;text-align:ju=
stify;
text-indent:-.25in;line-height:115%;mso-list:l5 level1 lfo21'><![if =
!supportLists]><font
size=3D5 face=3DWingdings><span lang=3DEN-IN =
style=3D'font-size:16.0pt;line-height:
115%;font-family:Wingdings'><span =
style=3D'mso-list:Ignore'>Ø<font size=3D1
face=3D"Times New Roman"><span style=3D'font:7.0pt "Times New =
Roman"'>
</span></font></span></span></font><![endif]><b><font size=3D4 =
face=3DEbrima><span
=
style=3D'font-size:14.0pt;line-height:115%;font-family:Ebrima;font-weight=
:bold'>Tying
up Communication and Conflict resolution</span></font></b><b><font =
size=3D4
face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:14.0pt;line-height:115%;
font-family:Ebrima;font-weight:bold'><o:p></o:p></span></font></b></p>
</td>
</tr>
<tr height=3D83 style=3D'height:62.4pt'>
<td width=3D730 colspan=3D2 height=3D83 =
style=3D'width:547.5pt;border:solid windowtext 1.0pt;
background:transparent;padding:.75pt .75pt .75pt .75pt;height:62.4pt'>
<p class=3DMsoNormal style=3D'line-height:115%'><b><font size=3D4 =
face=3DArial><span
lang=3DEN-IN =
style=3D'font-size:14.0pt;line-height:115%;font-family:Arial;
font-weight:bold'>Profile of Faculty<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal style=3D'line-height:115%'><b><font size=3D3 =
face=3DArial><span
lang=3DEN-IN =
style=3D'font-size:12.0pt;line-height:115%;font-family:Arial;
font-weight:bold'>Mr. Suresh Gopalaswamy =
<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:1.7pt;
=
margin-bottom:0in;margin-left:4.05pt;margin-bottom:.0001pt;text-align:jus=
tify;
text-indent:0in'><b><font size=3D3 face=3DArial><span lang=3DEN-IN
style=3D'font-size:12.0pt;font-family:Arial;font-weight:bold'>Visiting =
Faculty
at IIM & Senior Advisor <o:p></o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:1.7pt;
=
margin-bottom:0in;margin-left:4.05pt;margin-bottom:.0001pt;text-align:jus=
tify;
text-indent:0in'><font size=3D3 color=3Dblack face=3DArial><span =
style=3D'font-size:
12.0pt;font-family:Arial;color:black'>Experience of 20+ years in =
Behavioral
and Functional Training, Profit Centre Operations and Sales &
Distribution Management. Have facilitated and coached clients from =
wide range
of industries. Retired from HUL as Senior Manager Channel Operations.
Currently operating from <st1:City w:st=3D"on">Bangalore</st1:City>, =
Kolkata
and <st1:City w:st=3D"on"><st1:PlaceType =
w:st=3D"on">Delhi</st1:PlaceType></st1:City>.<o:p></o:p></span></font></p=
>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:1.7pt;
=
margin-bottom:0in;margin-left:4.05pt;margin-bottom:.0001pt;text-align:jus=
tify;
text-indent:0in'><font size=3D3 color=3Dblack face=3DArial><span =
style=3D'font-size:
12.0pt;font-family:Arial;color:black'>Mr. Suresh is Guest Faculty at =
IIM-C
for MDC programs for Senior management as well as ISS =
probationers<o:p></o:p></span></font></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:1.7pt;
=
margin-bottom:0in;margin-left:4.05pt;margin-bottom:.0001pt;text-align:jus=
tify;
text-indent:0in'><font size=3D3 color=3Dblack face=3DArial><span =
style=3D'font-size:
12.0pt;font-family:Arial;color:black'>Mr. Gopalaswamy has Diplomas in
Management, HR Management, Change management and a certification in
Storytelling. Mr. Gopalaswamy’s area of expertise include Sales
Management, selling techniques, Business Partner Management, Lead =
Management,
Train the Trainer, Competency Mapping & Development, Business =
Story
Telling, Change Management, Execution Skills among many =
others.<o:p></o:p></span></font></p>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:0in;margin-right:1.7pt;
=
margin-bottom:0in;margin-left:4.05pt;margin-bottom:.0001pt;text-align:jus=
tify;
text-indent:0in'><font size=3D3 color=3Dblack face=3DArial><span =
style=3D'font-size:
12.0pt;font-family:Arial;color:black'>Mr. Gopalaswamy has a wide
Industry/Functional Experience / exposure Sector exposure: =
Manufacturing,
Heavy Engineering, Industrial Products, Automobile, Automobile Parts, =
Oil and
Gas, PSUs, Energy, Electricity Supply, Infrastructure, Paints, =
Adhesives,
FMCG, Consumer Durables, Hospitality, Health Care, Fashion, Music =
Sales,
Appliances, Real Estate, Projects, Telecom, IT, Banking, =
Jewelry.</span></font><b><font
size=3D4 face=3DArial><span lang=3DEN-IN =
style=3D'font-size:14.0pt;font-family:Arial;
font-weight:bold'><o:p></o:p></span></font></b></p>
</td>
</tr>
<tr height=3D61 style=3D'height:45.9pt'>
<td width=3D730 colspan=3D2 height=3D61 =
style=3D'width:547.5pt;border:solid windowtext 1.0pt;
background:transparent;padding:.75pt .75pt .75pt .75pt;height:45.9pt'>
<p class=3DMsoNormal =
style=3D'margin-right:.05in;text-align:justify'><b><font
size=3D5 face=3DArial><span lang=3DEN-IN =
style=3D'font-size:16.0pt;font-family:Arial;
font-weight:bold'>Course’s time =
structure:</span></font></b><font
face=3DArial><span lang=3DEN-IN =
style=3D'font-family:Arial'><o:p></o:p></span></font></p>
<p class=3DMsoNormal style=3D'text-align:justify'><b><font size=3D5 =
face=3DArial><span
lang=3DEN-IN =
style=3D'font-size:16.0pt;font-family:Arial;font-weight:bold'>Session
Starts – </span></font></b><b><font size=3D5 =
face=3DArial><span
lang=3DEN-IN =
style=3D'font-size:16.0pt;font-family:Arial;font-weight:bold'>11:00am,
</span></font></b><b><font size=3D4 face=3DArial><span lang=3DEN-IN
style=3D'font-size:13.0pt;font-family:Arial;font-weight:bold'>30mins =
Break
Included</span></font></b><b><font size=3D5 face=3DArial><span =
lang=3DEN-IN
style=3D'font-size:16.0pt;font-family:Arial;font-weight:bold'> =
<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal style=3D'text-align:justify'><b><font size=3D5 =
face=3DArial><span
lang=3DEN-IN =
style=3D'font-size:16.0pt;font-family:Arial;font-weight:bold'>Pre-requisi=
tes</span></font></b><font
size=3D5 face=3DArial><span lang=3DEN-IN =
style=3D'font-size:18.0pt;font-family:Arial'><o:p></o:p></span></font></p=
>
<p class=3DMsoNormal style=3D'text-align:justify'><font size=3D2 =
face=3DArial><span
lang=3DEN-IN style=3D'font-size:11.0pt;font-family:Arial'>You should =
have good
internet connection and good quality headphone/speaker set with Laptop =
/
Desktop.<o:p></o:p></span></font></p>
<p class=3DMsoNormal style=3D'text-align:justify'><font size=3D2 =
face=3DArial><span
lang=3DEN-IN style=3D'font-size:11.0pt;font-family:Arial'>You should =
have
notepad/pen to note down important =
points.<o:p></o:p></span></font></p>
</td>
</tr>
<tr height=3D73 style=3D'height:55.1pt'>
<td width=3D730 colspan=3D2 height=3D73 =
style=3D'width:547.5pt;border:solid windowtext 1.0pt;
background:transparent;padding:.75pt .75pt .75pt .75pt;height:55.1pt'>
<p class=3DMsoNormal =
style=3D'margin-left:0in;text-indent:0in'><b><font size=3D4
face=3DArial><span lang=3DEN-IN =
style=3D'font-size:14.0pt;font-family:Arial;
font-weight:bold'>How to Register:<o:p></o:p></span></font></b></p>
<table class=3DMsoNormalTable border=3D1 cellspacing=3D0 =
cellpadding=3D0
style=3D'margin-left:63.9pt;border-collapse:collapse;border:none'>
<tr>
<td width=3D280 style=3D'width:209.65pt;border:solid black =
1.0pt;padding:0in 5.4pt 0in 5.4pt'>
<p class=3DMsoNormal =
style=3D'margin-left:0in;text-indent:0in'><b><font size=3D4
face=3DArial><span lang=3DEN-IN =
style=3D'font-size:14.0pt;font-family:Arial;
font-weight:bold'>Fees: </span></font></b><font size=3D4 =
face=3DArial><span
lang=3DEN-IN style=3D'font-size:14.0pt;font-family:Arial'>per person =
per
webinar<o:p></o:p></span></font></p>
</td>
<td width=3D170 style=3D'width:127.45pt;border:solid black =
1.0pt;border-left:
none;padding:0in 5.4pt 0in 5.4pt'>
<p class=3DMsoNormal align=3Dcenter =
style=3D'margin-left:0in;text-align:center;
text-indent:0in'><b><font size=3D4 face=3DArial><span lang=3DEN-IN
style=3D'font-size:14.0pt;font-family:Arial;font-weight:bold'>Rs. =
4500/-</span></font></b><font
size=3D4 face=3DArial><span lang=3DEN-IN =
style=3D'font-size:14.0pt;font-family:
Arial'><o:p></o:p></span></font></p>
</td>
</tr>
<tr>
<td width=3D280 style=3D'width:209.65pt;border:solid black =
1.0pt;border-top:
none;padding:0in 5.4pt 0in 5.4pt'>
<p class=3DMsoNormal =
style=3D'margin-left:0in;text-indent:0in'><b><font size=3D4
face=3DArial><span lang=3DEN-IN =
style=3D'font-size:14.0pt;font-family:Arial;
font-weight:bold'>Fees: </span></font></b><font size=3D4 =
face=3DArial><span
lang=3DEN-IN style=3D'font-size:14.0pt;font-family:Arial'>per person =
both
webinar<o:p></o:p></span></font></p>
</td>
<td width=3D170 =
style=3D'width:127.45pt;border-top:none;border-left:none;
border-bottom:solid black 1.0pt;border-right:solid black =
1.0pt;padding:
0in 5.4pt 0in 5.4pt'>
<p class=3DMsoNormal align=3Dcenter =
style=3D'margin-left:0in;text-align:center;
text-indent:0in'><b><font size=3D4 face=3DArial><span lang=3DEN-IN
style=3D'font-size:14.0pt;font-family:Arial;font-weight:bold'>Rs. =
9000 /-</span></font></b><font
size=3D4 face=3DArial><span lang=3DEN-IN =
style=3D'font-size:14.0pt;font-family:
Arial'><o:p></o:p></span></font></p>
</td>
</tr>
</table>
<p class=3DMsoNormal =
style=3D'margin-left:0in;text-indent:0in'><b><font size=3D4
face=3DArial><span lang=3DEN-IN =
style=3D'font-size:14.0pt;font-family:Arial;
font-weight:bold'>18 % GST is =
applicable<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'margin-left:24.55pt;text-indent:0in'><font size=3D4
color=3Dblack face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:14.0pt;font-family:
Ebrima;color:black'>> Please write to <b><span =
style=3D'font-weight:bold'>gcmseminars@yahoo.com
<o:p></o:p></span></b></span></font></p>
<p class=3DMsoNormal =
style=3D'margin-left:24.55pt;text-indent:0in'><b><font
size=3D4 color=3Dblack face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:14.0pt;
font-family:Ebrima;color:black;font-weight:bold'>> Call Mr. Rakesh =
Singh-
9711114779 / 8929596899<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'margin-left:24.55pt;text-indent:0in'><b><font
size=3D4 color=3Dblack face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:14.0pt;
font-family:Ebrima;color:black;font-weight:bold'>For Whatsapp =
Query–
09540012349 <o:p></o:p></span></font></b></p>
<p class=3DMsoNormal =
style=3D'margin-left:24.55pt;text-indent:0in'><font size=3D4
color=3Dblack face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:14.0pt;font-family:
Ebrima;color:black'>> Mode of Payment: NEFT /Paytm / Credit =
Card<o:p></o:p></span></font></p>
<p class=3DMsoNormal =
style=3D'margin-left:24.55pt;text-indent:0in'><font size=3D4
color=3Dblack face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:14.0pt;font-family:
Ebrima;color:black'>> Cheque favouring <b><span =
style=3D'font-weight:bold'>GCM
Worldwide</span></b> payable at <st1:City w:st=3D"on"><st1:PlaceType =
w:st=3D"on">New
Delhi</st1:PlaceType></st1:City>.<o:p></o:p></span></font></p>
<p class=3DMsoNormal =
style=3D'margin-left:24.55pt;text-indent:0in'><font size=3D4
color=3Dblack face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:14.0pt;font-family:
Ebrima;color:black'>> Fees include certificate of participation =
&
Course Material.<o:p></o:p></span></font></p>
<p class=3DMsoNormal =
style=3D'margin-left:24.55pt;text-indent:0in'><font size=3D4
color=3Dblack face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:14.0pt;font-family:
Ebrima;color:black'>*Terms & Conditions apply</span></font><font =
size=3D4
color=3Dblack face=3DEbrima><span lang=3DEN-IN =
style=3D'font-size:14.0pt;font-family:
Ebrima;color:black'>.</span></font><b><font face=3DArial><span =
lang=3DEN-IN
=
style=3D'font-family:Arial;font-weight:bold'><o:p></o:p></span></font></b=
></p>
</td>
</tr>
<tr height=3D4 style=3D'height:2.75pt'>
<td width=3D730 colspan=3D2 height=3D4 =
style=3D'width:547.5pt;border:solid windowtext 1.0pt;
background:transparent;padding:.75pt .75pt .75pt .75pt;height:2.75pt'>
<p class=3DMsoNormal align=3Dcenter =
style=3D'margin-left:0in;text-align:center;
text-indent:0in'><b><u><font size=3D3 face=3DGeorgia><span =
lang=3DEN-IN
style=3D'font-size:12.0pt;font-family:Georgia;font-weight:bold'>GCM =
Worldwide<o:p></o:p></span></font></u></b></p>
<p class=3DMsoNormal align=3Dcenter =
style=3D'margin-left:0in;text-align:center;
text-indent:0in'><font size=3D3 face=3DGeorgia><span lang=3DEN-IN =
style=3D'font-size:
12.0pt;font-family:Georgia'>To keep receiving our regular Mailers =
in
inbox.<o:p></o:p></span></font></p>
<p class=3DMsoNormal align=3Dcenter =
style=3D'margin-left:0in;text-align:center;
text-indent:0in'><font size=3D3 face=3DGeorgia><span lang=3DEN-IN =
style=3D'font-size:
12.0pt;font-family:Georgia'>Add us to your address =
book.<o:p></o:p></span></font></p>
<p class=3DMsoNormal align=3Dcenter =
style=3D'margin-left:0in;text-align:center;
text-indent:0in'><font size=3D3 face=3DGeorgia><span lang=3DEN-IN =
style=3D'font-size:
12.0pt;font-family:Georgia'>For unsubscribe from the mailing list, =
please
mail us on gcmgford@yahoo.com.</span></font><font size=3D3 =
face=3DArial><span
lang=3DEN-IN =
style=3D'font-size:12.0pt;font-family:Arial'><o:p></o:p></span></font></p=
>
</td>
</tr>
</table>
</div>
<p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
margin-left:0in;text-indent:0in'><font size=3D2 face=3DArial><span =
lang=3DEN-IN
style=3D'font-size:10.0pt;font-family:Arial'><o:p> </o:p></span></fo=
nt></p>
</div>
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@KyuuKazami